Merge pull request #284 from nofusscomputing/ticket-categories

app/api/serializers/assistance/request.py

@@ -1,3 +1,5 @@
+from rest_framework.fields import empty
+
 from api.serializers.core.ticket import TicketSerializer
 
 from core.models.ticket.ticket import Ticket
@@ -16,6 +18,7 @@ class Meta:
             'id',
             'assigned_teams',
             'assigned_users',
+            'category',
             'created',
             'modified',
             'status',
@@ -47,3 +50,12 @@ class Meta:
             'ticket_type',
             'url',
         ]
+
+
+    def __init__(self, instance=None, data=empty, **kwargs):
+
+        super().__init__(instance=instance, data=data, **kwargs)
+
+        self.fields.fields['category'].queryset = self.fields.fields['category'].queryset.filter(
+            request = True
+        )

app/api/serializers/core/ticket.py

@@ -115,6 +115,7 @@ class Meta:
             'id',
             'assigned_teams',
             'assigned_users',
+            'category',
             'created',
             'modified',
             'status',

app/api/serializers/core/ticket_category.py

@@ -0,0 +1,44 @@
+from django.urls import reverse
+
+from rest_framework import serializers
+from rest_framework.fields import empty
+
+from api.serializers.core.ticket_comment import TicketCommentSerializer
+
+from core.forms.validate_ticket import TicketValidation
+from core.models.ticket.ticket_category import TicketCategory
+
+
+
+class TicketCategorySerializer(
+    serializers.ModelSerializer,
+):
+
+    url = serializers.HyperlinkedIdentityField(
+        view_name="API:_api_ticket_category-detail", format="html"
+    )
+
+
+    class Meta:
+
+        model = TicketCategory
+
+        fields = '__all__'
+
+        read_only_fields = [
+            'id',
+            'url',
+        ]
+
+
+    def __init__(self, instance=None, data=empty, **kwargs):
+
+        if instance is not None:
+
+            if hasattr(instance, 'id'):
+
+                self.fields.fields['parent'].queryset = self.fields.fields['parent'].queryset.exclude(
+                    id=instance.id
+                )
+
+        super().__init__(instance=instance, data=data, **kwargs)

app/api/serializers/core/ticket_comment_category.py

@@ -0,0 +1,42 @@
+from django.urls import reverse
+
+from rest_framework import serializers
+from rest_framework.fields import empty
+
+
+from core.models.ticket.ticket_comment_category import TicketCommentCategory
+
+
+
+class TicketCommentCategorySerializer(
+    serializers.ModelSerializer,
+):
+
+    url = serializers.HyperlinkedIdentityField(
+        view_name="API:_api_ticket_comment_category-detail", format="html"
+    )
+
+
+    class Meta:
+
+        model = TicketCommentCategory
+
+        fields = '__all__'
+
+        read_only_fields = [
+            'id',
+            'url',
+        ]
+
+
+    def __init__(self, instance=None, data=empty, **kwargs):
+
+        if instance is not None:
+
+            if hasattr(instance, 'id'):
+
+                self.fields.fields['parent'].queryset = self.fields.fields['parent'].queryset.exclude(
+                    id=instance.id
+                )
+
+        super().__init__(instance=instance, data=data, **kwargs)

app/api/serializers/itim/change.py

@@ -1,3 +1,5 @@
+from rest_framework.fields import empty
+
 from api.serializers.core.ticket import TicketSerializer
 
 from core.models.ticket.ticket import Ticket
@@ -16,6 +18,7 @@ class Meta:
             'id',
             'assigned_teams',
             'assigned_users',
+            'category',
             'created',
             'modified',
             'status',
@@ -47,3 +50,12 @@ class Meta:
             'ticket_type',
             'url',
         ]
+
+
+    def __init__(self, instance=None, data=empty, **kwargs):
+
+        super().__init__(instance=instance, data=data, **kwargs)
+
+        self.fields.fields['category'].queryset = self.fields.fields['category'].queryset.filter(
+            project_task = True
+        )

app/api/serializers/itim/incident.py

@@ -1,3 +1,5 @@
+from rest_framework.fields import empty
+
 from api.serializers.core.ticket import TicketSerializer
 
 from core.models.ticket.ticket import Ticket
@@ -16,6 +18,7 @@ class Meta:
             'id',
             'assigned_teams',
             'assigned_users',
+            'category',
             'created',
             'modified',
             'status',
@@ -47,3 +50,12 @@ class Meta:
             'ticket_type',
             'url',
         ]
+
+
+    def __init__(self, instance=None, data=empty, **kwargs):
+
+        super().__init__(instance=instance, data=data, **kwargs)
+
+        self.fields.fields['category'].queryset = self.fields.fields['category'].queryset.filter(
+            incident = True
+        )

app/api/serializers/itim/problem.py

@@ -1,3 +1,5 @@
+from rest_framework.fields import empty
+
 from api.serializers.core.ticket import TicketSerializer
 
 from core.models.ticket.ticket import Ticket
@@ -16,6 +18,7 @@ class Meta:
             'id',
             'assigned_teams',
             'assigned_users',
+            'category',
             'created',
             'modified',
             'status',
@@ -47,3 +50,12 @@ class Meta:
             'ticket_type',
             'url',
         ]
+
+
+    def __init__(self, instance=None, data=empty, **kwargs):
+
+        super().__init__(instance=instance, data=data, **kwargs)
+
+        self.fields.fields['category'].queryset = self.fields.fields['category'].queryset.filter(
+            problem = True
+        )

app/api/serializers/project_management/project_task.py

@@ -1,3 +1,5 @@
+from rest_framework.fields import empty
+
 from api.serializers.core.ticket import TicketSerializer
 
 from core.models.ticket.ticket import Ticket
@@ -16,6 +18,7 @@ class Meta:
             'id',
             'assigned_teams',
             'assigned_users',
+            'category',
             'created',
             'modified',
             'status',
@@ -47,3 +50,12 @@ class Meta:
             'ticket_type',
             'url',
         ]
+
+
+    def __init__(self, instance=None, data=empty, **kwargs):
+
+        super().__init__(instance=instance, data=data, **kwargs)
+
+        self.fields.fields['category'].queryset = self.fields.fields['category'].queryset.filter(
+            project_task = True
+        )

app/api/urls.py

@@ -10,7 +10,11 @@
 
 from api.views import assistance, itim, project_management
 from api.views.assistance import request_ticket
-from api.views.core import ticket_comments as core_ticket_comments
+from api.views.core import (
+    ticket_categories, 
+    ticket_comment_categories,
+    ticket_comments as core_ticket_comments
+)
 from api.views.itim import change_ticket, incident_ticket, problem_ticket
 from api.views.project_management import projects, project_task
 
@@ -44,6 +48,10 @@
 router.register('project_management/projects/(?P<project_id>[0-9]+)/tasks', project_task.View, basename='_api_project_tasks')
 router.register('project_management/projects/(?P<project_id>[0-9]+)/tasks/(?P<ticket_id>[0-9]+)/comments', core_ticket_comments.View, basename='_api_project_tasks_comments')
 
+router.register('settings/ticket_categories', ticket_categories.View, basename='_api_ticket_category')
+
+router.register('settings/ticket_comment_categories', ticket_comment_categories.View, basename='_api_ticket_comment_category')
+
 router.register('software', software.SoftwareViewSet, basename='software')
 
 

app/api/views/core/ticket_categories.py

@@ -0,0 +1,79 @@
+from django.shortcuts import get_object_or_404
+
+from drf_spectacular.utils import extend_schema, OpenApiResponse
+
+from rest_framework import generics, viewsets
+
+from access.mixin import OrganizationMixin
+
+from api.serializers.core.ticket_category import TicketCategory, TicketCategorySerializer
+from api.views.mixin import OrganizationPermissionAPI
+
+
+
+class View(OrganizationMixin, viewsets.ModelViewSet):
+
+    permission_classes = [
+        OrganizationPermissionAPI
+    ]
+
+    queryset = TicketCategory.objects.all()
+
+    serializer_class = TicketCategorySerializer
+
+
+    @extend_schema(
+        summary='Create a ticket category',
+        request = TicketCategorySerializer,
+        responses = {
+            201: OpenApiResponse(description='Ticket category created', response=TicketCategorySerializer),
+            403: OpenApiResponse(description='User tried to edit field they dont have access to'),
+        }
+    )
+    def create(self, request, *args, **kwargs):
+
+        return super().create(request, *args, **kwargs)
+
+
+    @extend_schema(
+        summary='Fetch all of a tickets category',
+        methods=["GET"],
+        responses = {
+            200: OpenApiResponse(description='Success', response=TicketCategorySerializer),
+        }
+    )
+    def list(self, request, *args, **kwargs):
+
+        return super().list(request, *args, **kwargs)
+
+
+    @extend_schema(
+        summary='Fetch the selected ticket category',
+        methods=["GET"],
+        responses = {
+            200: OpenApiResponse(description='Success', response=TicketCategorySerializer),
+        }
+    )
+    def retrieve(self, request, *args, **kwargs):
+
+        return super().retrieve(request, *args, **kwargs)
+
+
+    @extend_schema(
+        summary='Update a ticket category',
+        methods=["PUT"],
+        responses = {
+            200: OpenApiResponse(description='Ticket comment updated', response=TicketCategorySerializer),
+            403: OpenApiResponse(description='User tried to edit field they dont have access to'),
+        }
+    )
+    def update(self, request, *args, **kwargs):
+
+        return super().update(request, *args, **kwargs)
+
+
+    def get_view_name(self):
+        if self.detail:
+            return "Ticket Category"
+
+        return 'Ticket Categories'