Merge pull request opensearch-project#2545 from natebower/Corrections…

…-to-trust-blog

Corrections to trust blog

_posts/2024-01-24-trust-in-open-source-software.md

@@ -22,14 +22,14 @@ While transparency is a key pillar of open-source projects, questions regarding
 
 The Linux Foundation suggests ways to measure [security awareness](https://openssf.org/blog/2023/05/17/we-want-to-hear-from-you-take-the-openssf-software-security-awareness-survey/) and the [success of an open-source](https://www.linuxfoundation.org/resources/open-source-guides/measuring-your-open-source-program-success) program. That said, there are other ways to measure organizational trust. [The core foundation of organizational trust](https://quip-amazon.com/dXW4AMSGm2A8/2023-November-Ubuntu-Summit#temp:C:INI3011cd950fe84e75acd602795) is the quality of the relationship between individuals and the organization. Trust is essentially a multi-level construct that is culturally rooted, dynamic, multi-dimensional, and is an outcome of organizational communication. Trust also has a measurable financial impact on an organization. 
 
-We hosted the survey on [OpenSearch.org](http://opensearch.org/) in 2023 Q2 and Q3. We made sure to highlight the study with partner communication and community meeting. We had 36 community members who participated in the study. 91.7% of the sample indicated that the used OpenSearch in a self-service capacity, most of the sample 66.7% identified as Infra users, and 63.9% of the sample used OpenSearch to power they log analytics use case. This sample had a relatively positive image of OpenSearch with an NPS of 64 (as compared to 57.8 in Q1). The users who took the survey represented a wide variety of companies, with 22% part of large organizations of over 10,000 employees.
+We hosted the survey on [OpenSearch.org](http://opensearch.org/) in Q2 and Q3 of 2023 and publicized it through partner communications and community meetings. There were 36 community members who participated in the survey. 91.7% of the sample indicated that they used OpenSearch in a self-service capacity, 66.7% of the sample identified as belonging to the Infra role, and 63.9% of the sample used OpenSearch to power their log analytics use cases. This sample expressed a relatively positive perception of OpenSearch, with an NPS of 64 (as compared to 57.8 in Q1). The users who took the survey represented a wide variety of organizations, with 22% part of large organizations with over 10,000 employees.
 
 <img width=350 src="/assets/media/blog-images/2024-01-24-trust-in-open-source-software/Trust Presentation Graphs-01.png">
 <img width=350 src="/assets/media/blog-images/2024-01-24-trust-in-open-source-software/Trust Presentation Graphs-02.png">
 <img width=350 src="/assets/media/blog-images/2024-01-24-trust-in-open-source-software/Trust Presentation Graphs-03.png">
 <img width=350 src="/assets/media/blog-images/2024-01-24-trust-in-open-source-software/Trust Presentation Graphs-04.png">
 
-The key measure we were interested in capturing was on Trust in OpenSearch. The sample indicated a 7.4 on 10 average score on Trust. This measure comprised of the 6 measures. We used K D Paine & Partners 6 factor scale. Aspects of this measure included perceived dependability (4 item; 7.8; alpha =.89), perceived sense of control mutuality (3 item measure; 7.4; alpha = .96), perceived commitment (5 item measure; 7.5; alpha = .94), satisfaction, (5 item measure; 7.1, alpha = .95) communal relationship quality (2 item measure; 7.5, alpha = .77) and, importantly, exchange relationship quality (single item; 7.5).  Depending on community perception, an open-source project can [enhance trust in multiple ways](https://www.linuxfoundation.org/blog/12-ways-to-improve-the-effectiveness-and-impact-of-enterprise-open-source-development). 
+We were most interested in measuring trust in OpenSearch. The sample indicated a 7.4 out of 10 average score regarding trust. We adopted the KDPaine & Partners scale for measuring trust. This scale is comprised of six dimensions. Aspects of this measure included perceived dependability (4-item measure; 7.8; alpha =.89), perceived sense of control mutuality (3-item measure; 7.4; alpha = .96), perceived commitment (5-item measure; 7.5; alpha = .94), satisfaction, (5-item measure; 7.1, alpha = .95) communal relationship quality (2-item measure; 7.5, alpha = .77) and, importantly, exchange relationship quality (single item; 7.5). Depending on community perception, an open-source project can [enhance trust in multiple ways](https://www.linuxfoundation.org/blog/12-ways-to-improve-the-effectiveness-and-impact-of-enterprise-open-source-development). 
 
 <img src="/assets/media/blog-images/2024-01-24-trust-in-open-source-software/Trust Presentation Graphs-05.png"/>{: .img-fluid }