I am an AI Solutions Architect specializing in LLM, ML, and Generative AI, with a solid background in technology and over 28 years of extensive experience. Throughout my career, I have generated millions for companies by creating high-converting funnels, advanced paid traffic strategies, branding, and optimizing public and private administrative processes using cutting-edge technology.

My journey also includes contributions to financial inclusion, retail transformations, telecommunications, Brazilian content and journalism, chemical industries, automotive industries, pharmaceuticals, and other global sectors. I leverage Generative AI to promote social inclusion, benefiting underserved communities and low-income individuals. As a mentor, I actively contribute to inclusion initiatives, guiding professionals from diverse backgrounds to succeed in technology and business.

With experience in multinational corporations, investment banks, retail, telecommunications, chemical, and pharmaceutical industries, I have demonstrated the ability to:

• Lead diverse teams to achieve ambitious goals while overcoming technical challenges.
• Drive growth and transform operations through innovation.
• Maintain excellent relationships with clients and stakeholders.

• Transformed an operation with fewer than 230 service providers in the US to over 1,700, doubling revenue and profits in just 11 months with predictable funnels.
• Built departments from scratch, trained individuals, and implemented technological, administrative, and financial processes.
• Developed the company's main sales funnel, generating $350 million in monthly profit with an exceptionally lean operation.
• Led initiatives to migrate legacy systems to cloud platforms, enhancing scalability and operational efficiency.

I have worked extensively with both private and public banks in Brazil and abroad, including:

• Brazilian Private Banks: Itaú Unibanco, Bradesco, BTG Pactual.
• Brazilian Public Banks: Banco do Brasil, Caixa Econômica Federal, BNDES.
• International Banks: JPMorgan Chase, Goldman Sachs, HSBC, Deutsche Bank, Santander.

I have contributed to global innovations in payment systems, collaborating with leading companies and platforms:

• Card Payment Networks: Visa, Mastercard, American Express, UnionPay.
• Digital Payment Platforms: PayPal, Stripe, Adyen, Mercado Pago, PagSeguro, Square.
• Cryptocurrency and Blockchain: Integration with platforms like Ripple, Bitcoin, Ethereum, and blockchain-based payment solutions.
• Brazilian Payment Initiatives: Development and expansion of the PIX system and integration with Boleto Bancário.

• ServiceNow: Implemented ServiceNow for IT service management (ITSM) and streamlined incident and request resolution processes.
• Chatbots: Designed and deployed AI-driven support chatbots, enabling 24/7 customer service, reducing wait times, and improving user satisfaction.
• Customer Experience: Enhanced customer service for banking, retail, and telecommunications by integrating omnichannel solutions and automating workflows.

In the content and journalism sector:

• Worked with leaders like Grupo Globo and Folha de S.Paulo, helping transform media operations for the digital age, including monetization strategies through online subscriptions.
• Initiated AI-driven content projects, improving efficiency in creating news and articles.

My contributions to various industries include:

• Chemicals: Supporting leaders like BASF and Dow Chemical in implementing sustainable and innovative solutions for industrial processes.
• Automotive: Collaborated with leaders like Toyota and Volkswagen to optimize production chains using AI and robotics.
• Pharmaceuticals: Designed technological strategies for leaders like Pfizer and Novartis, promoting efficiency in R&D and clinical data management.

Using Generative AI to promote:

• Social Inclusion: Creating AI-driven platforms for skill training, job matching, and mentorship for low-income individuals.
• Financial Empowerment: Developing tools to simplify budgeting, improve financial literacy, and expand access to banking services.
• Retail Accessibility: Introducing AI-powered customer service for retail in underserved regions.

Let’s collaborate to explore how I can add value to your organization and drive innovation:

Java | Spring Boot | Hibernate | JPA (Java Persistence API) | Maven | RESTful APIs | Microservices | Docker | Kubernetes | Jenkins | Azure | AWS | Google Cloud | Terraform | Ansible | Python | FastAPI | Flask | TensorFlow | PyTorch | LLM (Large Language Models) | Generative AI | SQL | NoSQL | Oracle | PostgreSQL | MySQL | MongoDB | JavaScript | Node.js | React.js | Angular | TypeScript | CI/CD | GitHub Actions | GitLab CI | Eclipse | IntelliJ IDEA | Design Patterns | Agile Methodologies | Scrum | IT Governance | Compliance and Security | Scalability | Architecture Documentation | BFF | Golang | Kotlin | Flutter | React Native | Figma | .Net | Multicloud | ServiceNow | ITIL Process | ITSM | ITOM | CMDB | CSM | CSM Workspace Configuration and Implementation | Integration | Flow Designer | Integration Hub | REST and SOAP Methods | JavaScript | HTML | CSS | jQuery | AngularJS | Troubleshooting | ServiceNow Version Upgrade | System Cloning | B2B Mapping