fix: stop duplicate communication in HD Ticket

frappe · Nov 29, 2024 · b64aba6 · b64aba6
1 parent 4184899
commit b64aba6
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diff --git a/helpdesk/helpdesk/doctype/hd_ticket/api.py b/helpdesk/helpdesk/doctype/hd_ticket/api.py
@@ -16,7 +16,6 @@ def new(doc, attachments=[]):
     doc["doctype"] = "HD Ticket"
     doc["via_customer_portal"] = bool(frappe.session.user)
     d = frappe.get_doc(doc).insert()
-    d.create_communication_via_contact(d.description, attachments)
     return d
 
 

diff --git a/helpdesk/helpdesk/doctype/hd_ticket/hd_ticket.py b/helpdesk/helpdesk/doctype/hd_ticket/hd_ticket.py
@@ -191,7 +191,6 @@ def after_insert(self):
         log_ticket_activity(self.name, "created this ticket")
         capture_event("ticket_created")
         publish_event("helpdesk:new-ticket", {"name": self.name})
-
         if self.get("description"):
             self.create_communication_via_contact(self.description)