Merge pull request #2882 from MultiSafepay/DOCS-4107

DOCS-4107: Add POS support indications
MultiSafepay · Nov 10, 2023 · 40e0ae6 · 40e0ae6
2 parents 0854583 + ee2dfa0
commit 40e0ae6
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diff --git a/content/payment-methods/mbway.md b/content/payment-methods/mbway.md
@@ -34,7 +34,7 @@ slug: 'mb-way'
 
 This diagram shows the flow for a successful transaction. Click to magnify.
 
-<img src="https://raw.githubusercontent.com/MultiSafepay/docs/master/static/diagrams/svg/MBWAY-FLOW1.svg" alt="MBWAY payment flow" style="display: block;
+<img src="https://raw.githubusercontent.com/MultiSafepay/docs/master/static/diagrams/svg/MB-WAY-FLOW.svg" alt="MBWAY payment flow" style="display: block;
   margin-left: auto;
   margin-right: auto;
   max-width: 750px;

diff --git a/content/payment-methods/paypal.md b/content/payment-methods/paypal.md
@@ -97,7 +97,9 @@ If your **PayPal Merchant ID** isn't displayed in your dashboard, you can add it
 
 ✅ PayPal has been successfully configured in your MultiSafepay account.
 
-📘 **Note:** If you already have a PayPal account connected to MultiSafepay dashboard, we recommend upgrading to the latest PayPal API as soon as possible by following all the steps above. No other actions are required after this step.
+> 📘 **Note:** 
+> 
+> If you already have a PayPal account connected to MultiSafepay dashboard, we recommend upgrading to the latest PayPal API as soon as possible by following all the steps above. No other actions are required after this step.
 
 We strongly recommend [testing transactions](/docs/testing/) before processing live payments.
 

diff --git a/content/point-of-sale/pos-troubleshooting.md b/content/point-of-sale/pos-troubleshooting.md
@@ -56,6 +56,14 @@ If you haven't activated your terminal, follow these steps:
 
 If your SmartPOS terminal isn't onboarded correctly, email <[email protected]>
 
+> **Note:**
+>
+> To help us resolve the issues faster, provide us with the following:
+> - Account ID
+> - Terminal serial number
+> - Description of the issue
+> - If available, pictures or video
+>
 </details>
 
 ***
@@ -99,6 +107,15 @@ If your payment is declined, check if you encountered any error messages.
 | Card not supported | Send a request to  <[email protected]>|
 | Use a different interface | Initiate the transaction again. <br>  Ask the customer to insert the card instead of doing a contactless payment. |
 
+> **Note:**
+>
+> To help us resolve POS issues faster, provide us with the following:
+> - Account ID
+> - Terminal serial number
+> - Description of the issue
+> - If available, pictures or video
+>
+
 ***
 
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diff --git a/static/diagrams/svg/MBWAY-FLOW1.svg → static/diagrams/svg/MB-WAY-FLOW.svg b/static/diagrams/svg/MBWAY-FLOW1.svg → static/diagrams/svg/MB-WAY-FLOW.svg