Merge branch 'master' of https://github.com/MultiSafepay/docs

MultiSafepay · Dec 3, 2024 · 118d253 · 118d253
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diff --git a/api/general/error-reference.md b/api/general/error-reference.md
@@ -182,6 +182,8 @@ Check that the:
 - Customer details are correct
 - Customer details match the credit details
 
+**💡 Tip!** For card payments, use the <a href="https://docs.multisafepay.com/reference/getorder" target="_blank">Get order</a> <i class="fa fa-external-link" style="font-size:12px;color:#8b929e"></i> request and check the response details to learn more about the decline reason.
+
 ---
 ### 1024: For Cloudflare – Incorrect customer IP address
 

diff --git a/api/multisafepay-api/listtransactions.md b/api/multisafepay-api/listtransactions.md
@@ -6,9 +6,9 @@ slug: listtransactions
 
 ## How to test
 
-1. Under **Authentication** > **Query**, enter:
-   - To list all transactions for your **account**, your account API key from your **TEST** account.
-   - To list all transactions for your **site**, your relevant site [API key](/docs/sites#site-id-api-key-and-security-code) from your **TEST** account.
+1. Under **Authentication** > **Query**:
+   - Enter your **TEST** account API key to list all transactions for your **account**. To get your TEST account API key, email <[email protected]>.
+   - Enter the relevant website or terminal group [API key](/docs/sites#site-id-api-key-and-security-code) from your **TEST** account to list all transactions for a specific **website** or **terminal group**.
 2. Click **Try it!**
 
 ❗️ Never use a live API key!

diff --git a/api/multisafepay-api/updatesite.md b/api/multisafepay-api/updatesite.md
@@ -6,9 +6,10 @@ slug: updatesite
 
 ## How to test
 
-1. Under **Authentication** > **Query**, enter an [API key](/docs/sites#site-id-api-key-and-security-code) from your **TEST** account.
-2. Under **Path params**, enter the site ID.
-3. Click **Try it!**
+
+1. Under **Authentication** > **Query**, enter a website or a terminal group [API key](/docs/sites#site-id-api-key-and-security-code) from your **TEST** account.
+2. Under **Path params**, enter the website or terminal group ID.
+3. Click **Try it!**  
 
 ❗️ Never use a live API key!
 

diff --git a/content/developer/troubleshooting.md b/content/developer/troubleshooting.md
@@ -182,6 +182,8 @@ Check that the:
 - Customer details are correct
 - Customer details match the credit details
 
+**💡 Tip!** For card payments, use the <a href="https://docs.multisafepay.com/reference/getorder" target="_blank">Get order</a> <i class="fa fa-external-link" style="font-size:12px;color:#8b929e"></i> request and check the response details to learn more about the decline reason.
+
 ---
 ### 1024: For Cloudflare – Incorrect customer IP address
 

diff --git a/content/getting-started/sites.md b/content/getting-started/sites.md
@@ -129,11 +129,19 @@ To generate a portable network graphic (PNG) of a payment method logo to display
 
 ## Site ID, API key, and security code
 
-To view the site ID, API key, and security code for a site:
+To view the ID, API key, and security code for a website:
 
 1. Sign in to your <a href="https://merchant.multisafepay.com" target="_blank">live</a> <i class="fa fa-external-link" style="font-size:12px;color:#8b929e"></i> or <a href="https://testmerchant.multisafepay.com" target="_blank">test</a> <i class="fa fa-external-link" style="font-size:12px;color:#8b929e"></i> MultiSafepay dashboard.
-2. Go to **Sites**, and then click the relevant site.
-3. The site ID, API key, and security code appears in the top-right corner of your profile.
+2. Go to **Websites**, and then click on the relevant website.
+3. You can find the website ID, API key, and security code in the top-right corner of the page.
+
+To view the ID and API key for a terminal group:
+
+1. Sign in to your <a href="https://merchant.multisafepay.com" target="_blank">live</a> <i class="fa fa-external-link" style="font-size:12px;color:#8b929e"></i> or <a href="https://testmerchant.multisafepay.com" target="_blank">test</a> <i class="fa fa-external-link" style="font-size:12px;color:#8b929e"></i> MultiSafepay dashboard.
+2. Go to **Devices** > **Terminals**.
+3. Click on **Manage groups**. 
+4. A list of all available terminal groups will be displayed, showing the ID and API key for each group.
+
 
 ## Specify company name
 

diff --git a/content/payment-management/webhook.md b/content/payment-management/webhook.md
@@ -51,11 +51,17 @@ You can configure the webhook endpoint at:
 <summary>Site level</summary>
 <br>
 
-1. Sign in to your <a href="https://merchant.multisafepay.com" target="_blank">MultiSafepay account</a> <i class="fa fa-external-link" style="font-size:12px;color:#8b929e"></i>.
-2. Go to **Sites**, and then click the relevant site.
-3. On the **Site profile** page, under **Functionality**, in the **Webhook URL** field, set your webhook endpoint.
+For websites:
 
-**⚠️ Note:*** These instructions apply to your `notification_url` for order updates. For [FastCheckout shipping options updates](/docs/fastcheckout-shipping-options), see Order level below.
+1. Sign in to your <a href="https://merchant.multisafepay.com" target="_blank">MultiSafepay dashboard</a> <i class="fa fa-external-link" style="font-size:12px;color:#8b929e"></i>.
+2. Go to **Websites**, and then click the relevant website.
+3. Under **Functionality** > **Webhook URL**, set your webhook endpoint.
+
+**⚠️ Note:** These instructions apply to your `notification_url` for order updates. For [FastCheckout shipping options updates](/docs/fastcheckout-shipping-options), see Order level below.
+
+For terminal groups:
+
+You can add a **Webhook URL** for a **terminal group** from your <a href="https://merchant.multisafepay.com" target="_blank">MultiSafepay dashboard</a> <i class="fa fa-external-link" style="font-size:12px;color:#8b929e"></i>. For more information, see **Activation** - <a href="https://docs.multisafepay.com/docs/smartpos-activation#activation" target="_blank">SmartPOS activation</a> <i class="fa fa-external-link" style="font-size:12px;color:#8b929e"></i> or <a href="https://docs.multisafepay.com/docs/traditional-ctap-terminal#activation" target="_blank">Traditional (CTAP) terminal</a> <i class="fa fa-external-link" style="font-size:12px;color:#8b929e"></i>, depending on your terminal.
 
 </details>
 

diff --git a/content/point-of-sale/smartpos-activation.md b/content/point-of-sale/smartpos-activation.md
@@ -40,7 +40,7 @@ To activate a SmartPOS terminal, follow these steps:
 4. Below the **<<glossary:group>> name**, click **Add new group**, or select a previously created group.
 5. Fill out the following fields:
 - **New group name**.  
-- **Webhook URL** (optional).
+- <a href="https://docs.multisafepay.com/docs/webhook" target="_blank">**Webhook URL** </a> <i class="fa fa-external-link" style="font-size:12px;color:#8b929e"></i>(optional).
 - In the **Business category** field, click the **drop-down** icon and specify the relevant service or product offered. If a category has been assigned to your account in the past, it will be displayed automatically. 
 - **Logo**: Select an image you want to display in different places of your payment app, to show customized branding. 
 To add new images, upload them first via Settings > Files. 

diff --git a/content/point-of-sale/traditional-ctap.md b/content/point-of-sale/traditional-ctap.md
@@ -35,7 +35,7 @@ Traditional (CTAP) is a terminal that has passed <a href="https://wp.acquiris.eu
 4. Below the **<<glossary:group>> name**, click **Add new group**, or select a previously created group.
 5. For a new group, out the following fields:
 - **New group name**.  
-- **Webhook URL** (optional).
+- <a href="https://docs.multisafepay.com/docs/webhook" target="_blank">**Webhook URL** </a> <i class="fa fa-external-link" style="font-size:12px;color:#8b929e"></i>(optional).
 - In the **Business category** field, click the **drop-down** icon and specify the relevant service or product offered. If a category has been assigned to your account in the past, it will be displayed automatically. 
 6. Select Terminal type **CTAP**. A unique Terminal ID will be automatically generated.
 **💡 Tip!** you can modify TID until manually via Devices > Terminals > TID until transactions are processed. The name can still be modified after processing transactions.