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"An error occurred while preparing the installation. Try running this application again." while installing macOS Ventura #714

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bcamargogui opened this issue Nov 14, 2023 · 21 comments

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@bcamargogui
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OS related issued, please help us identify the issue by posting the output of this

uname -a
Linux gbc-HP-250-G8-Notebook-PC 6.2.0-36-generic #37~22.04.1-Ubuntu SMP PREEMPT_DYNAMIC Mon Oct 9 15:34:04 UTC 2 x86_64 x86_64 x86_64 GNU/Linux

; echo "${DISPLAY}"
:0

; echo 1 | sudo tee /sys/module/kvm/parameters/ignore_msrs
1

; grep NAME /etc/os-release
PRETTY_NAME="Ubuntu 22.04.3 LTS"
NAME="Ubuntu"
VERSION_CODENAME=jammy
UBUNTU_CODENAME=jammy

; df -h .
Filesystem Size Used Avail Use% Mounted on
/dev/nvme0n1p2 234G 84G 138G 38% /

; qemu-system-x86_64 --version
QEMU emulator version 6.2.0 (Debian 1:6.2+dfsg-2ubuntu6.15)
Copyright (c) 2003-2021 Fabrice Bellard and the QEMU Project developers

; libvirtd --version
libvirtd (libvirt) 8.0.0

; free -mh
total used free shared buff/cache available
Mem: 15Gi 6,4Gi 491Mi 503Mi 8,5Gi 8,1Gi
Swap: 2,0Gi 250Mi 1,8Gi

; nproc
8

; egrep -c '(svm|vmx)' /proc/cpuinfo
16

; ls -lha /dev/kvm
crw-rw----+ 1 root kvm 10, 232 nov 14 15:39 /dev/kvm

; ls -lha /tmp/.X11-unix/
total 8,0K
drwxrwxrwt 2 root root 4,0K nov 14 15:19 .
drwxrwxrwt 21 root root 4,0K nov 14 16:38 ..
srwxrwxr-x 1 gbc gbc 0 nov 14 15:19 X0
srwxrwxr-x 1 gbc gbc 0 nov 14 15:19 X1

; ps aux | grep dockerd
root 2291 2.9 0.4 1980936 68368 ? Ssl 15:19 2:20 /usr/bin/dockerd -H fd:// --containerd=/run/containerd/containerd.sock
gbc 10408 0.0 0.0 9212 2560 pts/1 S+ 16:38 0:00 grep --color=auto dockerd

; docker ps | grep osx
b77de8f687e6 sickcodes/docker-osx:ventura "/bin/bash -c 'sudo …" 59 minutes ago Up 59 minutes 0.0.0.0:50922->10022/tcp, :::50922->10022/tcp vibrant_khayyam

; grep "docker\|kvm\|virt" /etc/group
kvm:x:109:gbc
docker:x:999:gbc
libvirt:x:139:gbc
libvirt-qemu:x:64055:libvirt-qemu
libvirt-dnsmasq:x:140:


Evidence

image

@leandroo
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Several attempts, I'm having the same error message here. I was able to install the other images without any problems.

@MacDaddy1660B
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This might be the same issue as #511 .

@MacDaddy1660B
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Try opening the menu Window -> Installer Log, then set "Show errors only".

@Brandon7CC
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Brandon7CC commented Nov 16, 2023

I'm having a similar issue here too.

  • One thing I am noticing is this worked pretty seamlessly for me previously on an Intel CPU, but for this AMD Ryzen 7 PRO 7840U the issue came up (not sure yet if the two are related).
  • Looking up the specs for the CPU AVX2 is supported.

It looks like the primary error in the screenshot below is from OSISHelper:

-[OSISHelper blessUpdateBundleAtPath: ... :] failed to copy /Volumes/MacSSD/macOS Install Data/UpdateBundle/AssetData/.boot/Firmware/System/Library/CoreServices/bootbase.efi`

I've tried this a few times and always get the same result (APFS and for macOS Extended Journaled). Plenty of disk space here as well.

Screenshot 2023-11-15 154646

@MacDaddy1660B
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MacDaddy1660B commented Nov 16, 2023

I thought disk space the culprit, but now that I'm trying again, I'm still having an issue. Same as above. The file bootbase.efi exists at /System/Library/CoreServices/bootbase.efi
Screenshot from 2023-11-16 10-40-09

If I open a terminal, I get the following:
Screenshot from 2023-11-16 10-47-34

@clockdev
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Hi, I am facing the same problems. While I have installed more than 10 virtual systems before. Before the current error, I installed the system a month ago. The configuration of the command has not changed, I have been writing them down and re-calling them.

Perhaps something changed in the Ventura installation file itself?

@MacDaddy1660B
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MacDaddy1660B commented Nov 17, 2023 via email

@clockdev
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https://mrmacintosh.com/macos-ventura-13-full-installer-database-download-directly-from-apple/
11/07 install assistant has been updated with a new build of the system. Is there any way to change the build?

@MacDaddy1660B
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I'll bet that's what the issue is. I'm not sure I know well-enough about this to do so. Boy if I knew how, I would.

@bcamargogui
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Author

Try opening the menu Window -> Installer Log, then set "Show errors only".

image

@MacDaddy1660B
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MacDaddy1660B commented Nov 17, 2023

Does anybody know if there's a way to put a different InstallAssistant.pkg into the image?

Monterey Docker VM has an issue for some reason with Wireshark #681 .

@clockdev
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https://mrmacintosh.com/macos-ventura-13-full-installer-database-download-directly-from-apple/ 11/07 install assistant has been updated with a new build of the system. Is there any way to change the build?

@sickcodes hi, maybe you'll check it out?

@bluesailor45
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bluesailor45 commented Nov 22, 2023

Have the same problem. Issue is failed to copy ... bootbase.efi.
Tried already with docker on a SSD disk and also with a normal HD disk. Could it be possibly be an issue with the PC firmware (e.g: boot security ?) Have used this:

docker run -it
--device /dev/kvm
-p 50922:10022
-v /tmp/.X11-unix:/tmp/.X11-unix
-e "DISPLAY=${DISPLAY:-:0.0}"
-e GENERATE_UNIQUE=true
-e MASTER_PLIST_URL='https://raw.githubusercontent.com/sickcodes/osx-serial-generator/master/config-custom.plist'
sickcodes/docker-osx:ventura

Any ideas?

@bluesailor45
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The same issue exist also on Ventura. Always: failed to copy ...bootbase.efi.

@dargmuesli
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Make sure you're doing an offline install using an image that matches your CPU architecture.

@stonedDiscord
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I was able to fix it by following these steps
https://discussions.apple.com/thread/8287410
and formatting the install disk as JHFS+ instead of APFS

@guzuqing
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guzuqing commented Dec 4, 2023

@stonedDiscord diskutil cs did not recognize verb "createVolume",how to fix it ?

@MacDaddy1660B
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I was able to fix it by following these steps https://discussions.apple.com/thread/8287410 and formatting the install disk as JHFS+ instead of APFS

This didn't work for me. I got an error related to the disk not being formatted for APFS, and the installer couldn't download a package.

@lxp-git
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lxp-git commented Dec 11, 2023

workaround: upgrade from macOS12, -cpu Haswell-noTSX boot success on my AMD5950X

@MacDaddy1660B
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I was suddenly able to install Ventura in the docker container without making any modifications to the KVM parameters.

@iskizreal
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workaround: upgrade from macOS12, -cpu Haswell-noTSX boot success on my AMD5950X

Where did you set cpu? How to do it? Thank you

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