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filter move to folder does not increment folder list unread email count #9757

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ctdavi opened this issue Jan 23, 2025 · 2 comments
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@ctdavi
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ctdavi commented Jan 23, 2025

Prerequisites

  • I have searched for duplicate or closed issues
  • I can recreate the issue with all plugins disabled

Describe the issue

i have a filter that does "move message to" a folder based on rule "To contains {an alias address}"

The alias address is defined elsewhere, forwarding to my e-mail account for which i use roundcubemail on mail.noip.com. Specifically, the alias is defined on cloudflare.com as an email forwarder.

The filter does work for moving matching e-mail to the folder, but if the rule's destination folder is not the focus in the webmail UI, the rule's destination folder count does not increment without a manual refresh

Checking the reverse scenario, when the focus is on the rule destination folder and an unfiltered e-mail address to the inbox, the folder list email count for inbox does increase, so "increase the folder count for folders not in focus" seems to be the expected behavior, but the actual behavior is that the move-to folder's count does not increase upon receipt of a new mail when the move-to folder is not in focus (unless i hit refresh)

What browser(s) are you seeing the problem on?

Firefox

What version of PHP are you using?

PHP/8.0.30

What version of Roundcube are you using?

rcversion: 10609

JavaScript errors

none

PHP errors

as a mere user of roundmail mail on mail.noip.com, i have no visibility to the RC error log on mail.noip.com

@alecpl
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alecpl commented Jan 26, 2025

In Preferences > Mailbox View > New message > Check all folders for new messages needs to be checked.

@ctdavi
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ctdavi commented Jan 26, 2025 via email

@alecpl alecpl closed this as completed Feb 2, 2025
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