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src_rockstor_storageadmin_views_support.html
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<!doctype html PUBLIC "-//W3C//DTD html 4.01//EN" "http://www.w3.org/TR/html4/strict.dtd">
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<title>Coverage for src/rockstor/storageadmin/views/support: 34%</title>
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<h1>Coverage for <b>src/rockstor/storageadmin/views/support</b> :
<span class='pc_cov'>34%</span>
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74 statements
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<p id='t1' class='pln'><span class='str'>"""</span><span class='strut'> </span></p>
<p id='t2' class='pln'><span class='str'>Copyright (c) 2012-2013 RockStor, Inc. <http://rockstor.com></span><span class='strut'> </span></p>
<p id='t3' class='pln'><span class='str'>This file is part of RockStor.</span><span class='strut'> </span></p>
<p id='t4' class='pln'><span class='strut'> </span></p>
<p id='t5' class='pln'><span class='str'>RockStor is free software; you can redistribute it and/or modify</span><span class='strut'> </span></p>
<p id='t6' class='pln'><span class='str'>it under the terms of the GNU General Public License as published</span><span class='strut'> </span></p>
<p id='t7' class='pln'><span class='str'>by the Free Software Foundation; either version 2 of the License,</span><span class='strut'> </span></p>
<p id='t8' class='pln'><span class='str'>or (at your option) any later version.</span><span class='strut'> </span></p>
<p id='t9' class='pln'><span class='strut'> </span></p>
<p id='t10' class='pln'><span class='str'>RockStor is distributed in the hope that it will be useful, but</span><span class='strut'> </span></p>
<p id='t11' class='pln'><span class='str'>WITHOUT ANY WARRANTY; without even the implied warranty of</span><span class='strut'> </span></p>
<p id='t12' class='pln'><span class='str'>MERCHANTABILITY or FITNESS FOR A PARTICULAR PURPOSE. See the GNU</span><span class='strut'> </span></p>
<p id='t13' class='pln'><span class='str'>General Public License for more details.</span><span class='strut'> </span></p>
<p id='t14' class='pln'><span class='strut'> </span></p>
<p id='t15' class='pln'><span class='str'>You should have received a copy of the GNU General Public License</span><span class='strut'> </span></p>
<p id='t16' class='pln'><span class='str'>along with this program. If not, see <http://www.gnu.org/licenses/>.</span><span class='strut'> </span></p>
<p id='t17' class='pln'><span class='str'>"""</span><span class='strut'> </span></p>
<p id='t18' class='pln'><span class='strut'> </span></p>
<p id='t19' class='stm run hide_run'><span class='key'>from</span> <span class='nam'>rest_framework</span><span class='op'>.</span><span class='nam'>views</span> <span class='key'>import</span> <span class='nam'>APIView</span><span class='strut'> </span></p>
<p id='t20' class='stm run hide_run'><span class='key'>from</span> <span class='nam'>rest_framework</span><span class='op'>.</span><span class='nam'>response</span> <span class='key'>import</span> <span class='nam'>Response</span><span class='strut'> </span></p>
<p id='t21' class='stm run hide_run'><span class='key'>from</span> <span class='nam'>rest_framework</span><span class='op'>.</span><span class='nam'>authentication</span> <span class='key'>import</span> <span class='op'>(</span><span class='nam'>BasicAuthentication</span><span class='op'>,</span><span class='strut'> </span></p>
<p id='t22' class='pln'> <span class='nam'>SessionAuthentication</span><span class='op'>)</span><span class='strut'> </span></p>
<p id='t23' class='stm run hide_run'><span class='key'>from</span> <span class='nam'>rest_framework</span><span class='op'>.</span><span class='nam'>permissions</span> <span class='key'>import</span> <span class='nam'>IsAuthenticated</span><span class='strut'> </span></p>
<p id='t24' class='stm run hide_run'><span class='key'>from</span> <span class='nam'>storageadmin</span><span class='op'>.</span><span class='nam'>auth</span> <span class='key'>import</span> <span class='nam'>DigestAuthentication</span><span class='strut'> </span></p>
<p id='t25' class='stm run hide_run'><span class='key'>from</span> <span class='nam'>django</span><span class='op'>.</span><span class='nam'>db</span> <span class='key'>import</span> <span class='nam'>transaction</span><span class='strut'> </span></p>
<p id='t26' class='stm run hide_run'><span class='key'>from</span> <span class='nam'>django</span><span class='op'>.</span><span class='nam'>conf</span> <span class='key'>import</span> <span class='nam'>settings</span><span class='strut'> </span></p>
<p id='t27' class='stm run hide_run'><span class='key'>from</span> <span class='nam'>django</span><span class='op'>.</span><span class='nam'>core</span><span class='op'>.</span><span class='nam'>mail</span> <span class='key'>import</span> <span class='nam'>EmailMessage</span><span class='strut'> </span></p>
<p id='t28' class='stm run hide_run'><span class='key'>from</span> <span class='nam'>storageadmin</span><span class='op'>.</span><span class='nam'>models</span> <span class='key'>import</span> <span class='nam'>SupportCase</span><span class='strut'> </span></p>
<p id='t29' class='stm run hide_run'><span class='key'>from</span> <span class='nam'>storageadmin</span><span class='op'>.</span><span class='nam'>serializers</span> <span class='key'>import</span> <span class='nam'>SupportSerializer</span><span class='strut'> </span></p>
<p id='t30' class='stm run hide_run'><span class='key'>from</span> <span class='nam'>storageadmin</span><span class='op'>.</span><span class='nam'>util</span> <span class='key'>import</span> <span class='nam'>handle_exception</span><span class='strut'> </span></p>
<p id='t31' class='stm run hide_run'><span class='key'>from</span> <span class='nam'>storageadmin</span><span class='op'>.</span><span class='nam'>exceptions</span> <span class='key'>import</span> <span class='nam'>RockStorAPIException</span><span class='strut'> </span></p>
<p id='t32' class='stm run hide_run'><span class='key'>from</span> <span class='nam'>system</span><span class='op'>.</span><span class='nam'>util</span> <span class='key'>import</span> <span class='nam'>archive_logs</span><span class='strut'> </span></p>
<p id='t33' class='stm run hide_run'><span class='key'>import</span> <span class='nam'>os</span><span class='strut'> </span></p>
<p id='t34' class='pln'><span class='strut'> </span></p>
<p id='t35' class='stm run hide_run'><span class='key'>import</span> <span class='nam'>logging</span><span class='strut'> </span></p>
<p id='t36' class='stm run hide_run'><span class='nam'>logger</span> <span class='op'>=</span> <span class='nam'>logging</span><span class='op'>.</span><span class='nam'>getLogger</span><span class='op'>(</span><span class='nam'>__name__</span><span class='op'>)</span><span class='strut'> </span></p>
<p id='t37' class='pln'><span class='strut'> </span></p>
<p id='t38' class='stm run hide_run'><span class='key'>class</span> <span class='nam'>SupportView</span><span class='op'>(</span><span class='nam'>APIView</span><span class='op'>)</span><span class='op'>:</span><span class='strut'> </span></p>
<p id='t39' class='stm run hide_run'> <span class='nam'>authentication_classes</span> <span class='op'>=</span> <span class='op'>(</span><span class='nam'>DigestAuthentication</span><span class='op'>,</span> <span class='nam'>SessionAuthentication</span><span class='op'>,</span><span class='strut'> </span></p>
<p id='t40' class='pln'> <span class='nam'>BasicAuthentication</span><span class='op'>,</span><span class='op'>)</span><span class='strut'> </span></p>
<p id='t41' class='stm run hide_run'> <span class='nam'>permission_classes</span> <span class='op'>=</span> <span class='op'>(</span><span class='nam'>IsAuthenticated</span><span class='op'>,</span><span class='op'>)</span><span class='strut'> </span></p>
<p id='t42' class='stm run hide_run'> <span class='nam'>CASE_TYPES</span> <span class='op'>=</span> <span class='op'>(</span><span class='str'>'auto'</span><span class='op'>,</span> <span class='str'>'manual'</span><span class='op'>,</span><span class='op'>)</span><span class='strut'> </span></p>
<p id='t43' class='stm run hide_run'> <span class='nam'>CASE_STATUS</span> <span class='op'>=</span> <span class='op'>(</span><span class='str'>'submitted'</span><span class='op'>,</span> <span class='str'>'resolved'</span><span class='op'>,</span><span class='op'>)</span><span class='strut'> </span></p>
<p id='t44' class='pln'><span class='strut'> </span></p>
<p id='t45' class='stm run hide_run'> <span class='key'>def</span> <span class='nam'>get</span><span class='op'>(</span><span class='nam'>self</span><span class='op'>,</span> <span class='nam'>request</span><span class='op'>,</span> <span class='nam'>caseid</span><span class='op'>=</span><span class='nam'>None</span><span class='op'>)</span><span class='op'>:</span><span class='strut'> </span></p>
<p id='t46' class='stm mis'> <span class='key'>try</span><span class='op'>:</span><span class='strut'> </span></p>
<p id='t47' class='stm mis'> <span class='key'>if</span> <span class='op'>(</span><span class='nam'>caseid</span> <span class='key'>is</span> <span class='nam'>None</span><span class='op'>)</span><span class='op'>:</span><span class='strut'> </span></p>
<p id='t48' class='stm mis'> <span class='nam'>ss</span> <span class='op'>=</span> <span class='nam'>SupportSerializer</span><span class='op'>(</span><span class='nam'>SupportCase</span><span class='op'>.</span><span class='nam'>objects</span><span class='op'>.</span><span class='nam'>all</span><span class='op'>(</span><span class='op'>)</span><span class='op'>)</span><span class='strut'> </span></p>
<p id='t49' class='stm mis'> <span class='key'>return</span> <span class='nam'>Response</span><span class='op'>(</span><span class='nam'>ss</span><span class='op'>.</span><span class='nam'>data</span><span class='op'>)</span><span class='strut'> </span></p>
<p id='t50' class='stm mis'> <span class='key'>try</span><span class='op'>:</span><span class='strut'> </span></p>
<p id='t51' class='stm mis'> <span class='nam'>sc_o</span> <span class='op'>=</span> <span class='nam'>SupportCase</span><span class='op'>.</span><span class='nam'>objects</span><span class='op'>.</span><span class='nam'>get</span><span class='op'>(</span><span class='nam'>id</span><span class='op'>=</span><span class='nam'>caseid</span><span class='op'>)</span><span class='strut'> </span></p>
<p id='t52' class='stm mis'> <span class='key'>return</span> <span class='nam'>Response</span><span class='op'>(</span><span class='nam'>SupportSerializer</span><span class='op'>(</span><span class='nam'>sc_o</span><span class='op'>)</span><span class='op'>.</span><span class='nam'>data</span><span class='op'>)</span><span class='strut'> </span></p>
<p id='t53' class='stm mis'> <span class='key'>except</span><span class='op'>:</span><span class='strut'> </span></p>
<p id='t54' class='stm mis'> <span class='nam'>e_msg</span> <span class='op'>=</span> <span class='op'>(</span><span class='str'>'Unknown support case: %s'</span> <span class='op'>%</span> <span class='nam'>caseid</span><span class='op'>)</span><span class='strut'> </span></p>
<p id='t55' class='stm mis'> <span class='nam'>handle_exception</span><span class='op'>(</span><span class='nam'>Exception</span><span class='op'>(</span><span class='nam'>e_msg</span><span class='op'>)</span><span class='op'>,</span> <span class='nam'>request</span><span class='op'>)</span><span class='strut'> </span></p>
<p id='t56' class='stm mis'> <span class='key'>except</span> <span class='nam'>RockStorAPIException</span><span class='op'>:</span><span class='strut'> </span></p>
<p id='t57' class='stm mis'> <span class='key'>raise</span><span class='strut'> </span></p>
<p id='t58' class='stm mis'> <span class='key'>except</span> <span class='nam'>Exception</span><span class='op'>,</span> <span class='nam'>e</span><span class='op'>:</span><span class='strut'> </span></p>
<p id='t59' class='stm mis'> <span class='nam'>handle_exception</span><span class='op'>(</span><span class='nam'>e</span><span class='op'>,</span> <span class='nam'>request</span><span class='op'>)</span><span class='strut'> </span></p>
<p id='t60' class='pln'><span class='strut'> </span></p>
<p id='t61' class='stm run hide_run'> <span class='key'>def</span> <span class='nam'>post</span><span class='op'>(</span><span class='nam'>self</span><span class='op'>,</span> <span class='nam'>request</span><span class='op'>)</span><span class='op'>:</span><span class='strut'> </span></p>
<p id='t62' class='stm mis'> <span class='key'>return</span> <span class='nam'>Response</span><span class='op'>(</span><span class='op'>)</span><span class='strut'> </span></p>
<p id='t63' class='pln'><span class='strut'> </span></p>
<p id='t64' class='stm run hide_run'> <span class='op'>@</span><span class='nam'>transaction</span><span class='op'>.</span><span class='nam'>commit_on_success</span><span class='strut'> </span></p>
<p id='t65' class='stm run hide_run'> <span class='key'>def</span> <span class='nam'>put</span><span class='op'>(</span><span class='nam'>self</span><span class='op'>,</span> <span class='nam'>request</span><span class='op'>,</span> <span class='nam'>caseid</span><span class='op'>=</span><span class='nam'>None</span><span class='op'>)</span><span class='op'>:</span><span class='strut'> </span></p>
<p id='t66' class='stm mis'> <span class='key'>try</span><span class='op'>:</span><span class='strut'> </span></p>
<p id='t67' class='stm mis'> <span class='key'>if</span> <span class='op'>(</span><span class='nam'>caseid</span> <span class='key'>is</span> <span class='nam'>None</span><span class='op'>)</span><span class='op'>:</span><span class='strut'> </span></p>
<p id='t68' class='pln'><span class='strut'> </span></p>
<p id='t69' class='stm mis'> <span class='nam'>future_id</span> <span class='op'>=</span> <span class='nam'>len</span><span class='op'>(</span><span class='nam'>SupportCase</span><span class='op'>.</span><span class='nam'>objects</span><span class='op'>.</span><span class='nam'>all</span><span class='op'>(</span><span class='op'>)</span><span class='op'>)</span> <span class='op'>+</span> <span class='num'>1</span><span class='strut'> </span></p>
<p id='t70' class='stm mis'> <span class='nam'>case_type</span> <span class='op'>=</span> <span class='nam'>request</span><span class='op'>.</span><span class='nam'>data</span><span class='op'>[</span><span class='str'>'type'</span><span class='op'>]</span><span class='strut'> </span></p>
<p id='t71' class='stm mis'> <span class='key'>if</span> <span class='op'>(</span><span class='nam'>case_type</span> <span class='key'>not</span> <span class='key'>in</span> <span class='nam'>self</span><span class='op'>.</span><span class='nam'>CASE_TYPES</span><span class='op'>)</span><span class='op'>:</span><span class='strut'> </span></p>
<p id='t72' class='stm mis'> <span class='nam'>e_msg</span> <span class='op'>=</span> <span class='op'>(</span><span class='str'>'Unsupported case type: %s. Possible choices: %s'</span><span class='strut'> </span></p>
<p id='t73' class='pln'> <span class='op'>%</span> <span class='op'>(</span><span class='nam'>case_type</span><span class='op'>,</span> <span class='nam'>self</span><span class='op'>.</span><span class='nam'>CASE_TYPES</span><span class='op'>)</span><span class='op'>)</span><span class='strut'> </span></p>
<p id='t74' class='stm mis'> <span class='nam'>handle_exception</span><span class='op'>(</span><span class='nam'>Exception</span><span class='op'>(</span><span class='nam'>e_msg</span><span class='op'>)</span><span class='op'>,</span> <span class='nam'>request</span><span class='op'>)</span><span class='strut'> </span></p>
<p id='t75' class='pln'><span class='strut'> </span></p>
<p id='t76' class='stm mis'> <span class='nam'>notes</span> <span class='op'>=</span> <span class='nam'>request</span><span class='op'>.</span><span class='nam'>data</span><span class='op'>[</span><span class='str'>'notes'</span><span class='op'>]</span><span class='strut'> </span></p>
<p id='t77' class='stm mis'> <span class='nam'>log_loc</span> <span class='op'>=</span> <span class='nam'>settings</span><span class='op'>.</span><span class='nam'>SUPPORT</span><span class='op'>[</span><span class='str'>'log_loc'</span><span class='op'>]</span><span class='strut'> </span></p>
<p id='t78' class='stm mis'> <span class='nam'>archive_name</span> <span class='op'>=</span> <span class='op'>(</span><span class='str'>'%s-%d.tgz'</span> <span class='op'>%</span> <span class='op'>(</span><span class='nam'>os</span><span class='op'>.</span><span class='nam'>path</span><span class='op'>.</span><span class='nam'>dirname</span><span class='op'>(</span><span class='nam'>log_loc</span><span class='op'>)</span><span class='op'>,</span><span class='strut'> </span></p>
<p id='t79' class='pln'> <span class='nam'>future_id</span><span class='op'>)</span><span class='op'>)</span><span class='strut'> </span></p>
<p id='t80' class='stm mis'> <span class='nam'>archive_logs</span><span class='op'>(</span><span class='nam'>archive_name</span><span class='op'>,</span> <span class='nam'>log_loc</span><span class='op'>)</span><span class='strut'> </span></p>
<p id='t81' class='stm mis'> <span class='nam'>sc</span> <span class='op'>=</span> <span class='nam'>SupportCase</span><span class='op'>(</span><span class='nam'>notes</span><span class='op'>=</span><span class='nam'>notes</span><span class='op'>,</span> <span class='nam'>zipped_log</span><span class='op'>=</span><span class='nam'>archive_name</span><span class='op'>,</span><span class='strut'> </span></p>
<p id='t82' class='pln'> <span class='nam'>status</span><span class='op'>=</span><span class='str'>'created'</span><span class='op'>,</span> <span class='nam'>case_type</span><span class='op'>=</span><span class='nam'>case_type</span><span class='op'>)</span><span class='strut'> </span></p>
<p id='t83' class='stm mis'> <span class='key'>try</span><span class='op'>:</span><span class='strut'> </span></p>
<p id='t84' class='stm mis'> <span class='nam'>emsg</span> <span class='op'>=</span> <span class='nam'>EmailMessage</span><span class='op'>(</span><span class='nam'>subject</span><span class='op'>=</span><span class='str'>'support case'</span><span class='op'>,</span><span class='strut'> </span></p>
<p id='t85' class='pln'> <span class='nam'>body</span><span class='op'>=</span><span class='str'>'from customer foo'</span><span class='op'>,</span><span class='strut'> </span></p>
<p id='t86' class='pln'> <span class='nam'>from_email</span><span class='op'>=</span><span class='str'>'[email protected]'</span><span class='op'>,</span><span class='strut'> </span></p>
<p id='t87' class='pln'> <span class='nam'>to</span><span class='op'>=</span><span class='op'>[</span><span class='nam'>settings</span><span class='op'>.</span><span class='nam'>SUPPORT</span><span class='op'>[</span><span class='str'>'email'</span><span class='op'>]</span><span class='op'>]</span><span class='op'>)</span><span class='strut'> </span></p>
<p id='t88' class='stm mis'> <span class='nam'>emsg</span><span class='op'>.</span><span class='nam'>attach_file</span><span class='op'>(</span><span class='nam'>archive_name</span><span class='op'>)</span><span class='strut'> </span></p>
<p id='t89' class='stm mis'> <span class='nam'>emsg</span><span class='op'>.</span><span class='nam'>send</span><span class='op'>(</span><span class='op'>)</span><span class='strut'> </span></p>
<p id='t90' class='stm mis'> <span class='nam'>sc</span><span class='op'>.</span><span class='nam'>status</span> <span class='op'>=</span> <span class='str'>'submitted'</span><span class='strut'> </span></p>
<p id='t91' class='stm mis'> <span class='key'>except</span> <span class='nam'>Exception</span><span class='op'>,</span> <span class='nam'>e</span><span class='op'>:</span><span class='strut'> </span></p>
<p id='t92' class='stm mis'> <span class='nam'>handle_exception</span><span class='op'>(</span><span class='nam'>e</span><span class='op'>,</span> <span class='nam'>request</span><span class='op'>)</span><span class='strut'> </span></p>
<p id='t93' class='pln'> <span class='key'>else</span><span class='op'>:</span><span class='strut'> </span></p>
<p id='t94' class='stm mis'> <span class='key'>if</span> <span class='op'>(</span><span class='key'>not</span> <span class='nam'>SupportCase</span><span class='op'>.</span><span class='nam'>objects</span><span class='op'>.</span><span class='nam'>filter</span><span class='op'>(</span><span class='nam'>id</span><span class='op'>=</span><span class='nam'>caseid</span><span class='op'>)</span><span class='op'>.</span><span class='nam'>exists</span><span class='op'>(</span><span class='op'>)</span><span class='op'>)</span><span class='op'>:</span><span class='strut'> </span></p>
<p id='t95' class='stm mis'> <span class='nam'>e_msg</span> <span class='op'>=</span> <span class='op'>(</span><span class='str'>'Support case: %s does not exist'</span> <span class='op'>%</span> <span class='nam'>caseid</span><span class='op'>)</span><span class='strut'> </span></p>
<p id='t96' class='stm mis'> <span class='nam'>handle_exception</span><span class='op'>(</span><span class='nam'>Exception</span><span class='op'>(</span><span class='nam'>e_msg</span><span class='op'>)</span><span class='op'>,</span> <span class='nam'>request</span><span class='op'>)</span><span class='strut'> </span></p>
<p id='t97' class='stm mis'> <span class='nam'>new_status</span> <span class='op'>=</span> <span class='nam'>request</span><span class='op'>.</span><span class='nam'>data</span><span class='op'>[</span><span class='str'>'status'</span><span class='op'>]</span><span class='strut'> </span></p>
<p id='t98' class='stm mis'> <span class='key'>if</span> <span class='op'>(</span><span class='nam'>new_status</span> <span class='key'>not</span> <span class='key'>in</span> <span class='nam'>self</span><span class='op'>.</span><span class='nam'>CASE_STATUS</span><span class='op'>)</span><span class='op'>:</span><span class='strut'> </span></p>
<p id='t99' class='stm mis'> <span class='nam'>e_msg</span> <span class='op'>=</span> <span class='op'>(</span><span class='str'>'Unknown case status. It should be one of: %s'</span> <span class='op'>%</span><span class='strut'> </span></p>
<p id='t100' class='pln'> <span class='nam'>self</span><span class='op'>.</span><span class='nam'>CASE_STATUS</span><span class='op'>)</span><span class='strut'> </span></p>
<p id='t101' class='stm mis'> <span class='nam'>handle_exception</span><span class='op'>(</span><span class='nam'>Exception</span><span class='op'>(</span><span class='nam'>e_msg</span><span class='op'>)</span><span class='op'>,</span> <span class='nam'>request</span><span class='op'>)</span><span class='strut'> </span></p>
<p id='t102' class='stm mis'> <span class='nam'>sc</span> <span class='op'>=</span> <span class='nam'>SupportCase</span><span class='op'>.</span><span class='nam'>objects</span><span class='op'>.</span><span class='nam'>get</span><span class='op'>(</span><span class='nam'>id</span><span class='op'>=</span><span class='nam'>caseid</span><span class='op'>)</span><span class='strut'> </span></p>
<p id='t103' class='stm mis'> <span class='nam'>sc</span><span class='op'>.</span><span class='nam'>status</span> <span class='op'>=</span> <span class='nam'>new_status</span><span class='strut'> </span></p>
<p id='t104' class='stm mis'> <span class='nam'>sc</span><span class='op'>.</span><span class='nam'>save</span><span class='op'>(</span><span class='op'>)</span><span class='strut'> </span></p>
<p id='t105' class='stm mis'> <span class='key'>return</span> <span class='nam'>Response</span><span class='op'>(</span><span class='nam'>SupportSerializer</span><span class='op'>(</span><span class='nam'>sc</span><span class='op'>)</span><span class='op'>.</span><span class='nam'>data</span><span class='op'>)</span><span class='strut'> </span></p>
<p id='t106' class='stm mis'> <span class='key'>except</span> <span class='nam'>RockStorAPIException</span><span class='op'>:</span><span class='strut'> </span></p>
<p id='t107' class='stm mis'> <span class='key'>raise</span><span class='strut'> </span></p>
<p id='t108' class='stm mis'> <span class='key'>except</span> <span class='nam'>Exception</span><span class='op'>,</span> <span class='nam'>e</span><span class='op'>:</span><span class='strut'> </span></p>
<p id='t109' class='stm mis'> <span class='nam'>handle_exception</span><span class='op'>(</span><span class='nam'>e</span><span class='op'>,</span> <span class='nam'>request</span><span class='op'>)</span><span class='strut'> </span></p>
<p id='t110' class='pln'><span class='strut'> </span></p>
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