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Alertmanager Backend Down Alert Verbosity #3402

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7 tasks
elipe17 opened this issue Jan 3, 2025 · 0 comments
Open
7 tasks

Alertmanager Backend Down Alert Verbosity #3402

elipe17 opened this issue Jan 3, 2025 · 0 comments

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@elipe17
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elipe17 commented Jan 3, 2025

Description:
Since the introduction of Alertmanager in the deployed environments the dev team and the admin group have been receiving emails about backend services being down when a backend service is being deployed. This is annoying since it is a false positive. To remedy this we should change the tolerance on when to fire these alerts.

Acceptance Criteria:

  • Alert is not fired when app is being redeployed
  • Alert is still fired when app is actually down
  • Testing Checklist has been run and all tests pass
  • README is updated, if necessary

Tasks:

  • Update the *BackendDown alert definitions in alerts.local.yml and alerts.yml to be more tolerable.
  • Test what the minimum tolerance is to keep true alerting as relevant as possible
  • Run Testing Checklist and confirm all tests pass
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