Connection time out (located in HK)

[yangyxt]

I just found this connection error:

Traceback (most recent call last):
File "/home/yangyxt/miniforge3/envs/acmg_bench/lib/python3.12/site-packages/urllib3/connectionpool.py", line 789, in urlopen
response = self._make_request(
^^^^^^^^^^^^^^^^^^^
File "/home/yangyxt/miniforge3/envs/acmg_bench/lib/python3.12/site-packages/urllib3/connectionpool.py", line 490, in _make_request
raise new_e
File "/home/yangyxt/miniforge3/envs/acmg_bench/lib/python3.12/site-packages/urllib3/connectionpool.py", line 466, in _make_request
self._validate_conn(conn)
File "/home/yangyxt/miniforge3/envs/acmg_bench/lib/python3.12/site-packages/urllib3/connectionpool.py", line 1095, in _validate_conn
conn.connect()
File "/home/yangyxt/miniforge3/envs/acmg_bench/lib/python3.12/site-packages/urllib3/connection.py", line 693, in connect
self.sock = sock = self._new_conn()
^^^^^^^^^^^^^^^^
File "/home/yangyxt/miniforge3/envs/acmg_bench/lib/python3.12/site-packages/urllib3/connection.py", line 208, in _new_conn
raise ConnectTimeoutError(
urllib3.exceptions.ConnectTimeoutError: (<urllib3.connection.HTTPSConnection object at 0x7f425c103d70>, 'Connection to api.genebe.net timed out. (connect timeout=None)')

I tried to ping api.genebe.net and got nothing in return.

I guess maybe you can check whether your end have some network security protocols blocking the request ?

[yangyxt]

I just tried to run this genebe on my macbook with a VPN enabled. It succesfully ping api.genebe.net but then I run into another issue:

genebe_err.log

It is still related to the api connection. Please take a look. Thanks!