Bluetooth devices are not detectable on PopOS 22.04 LTS in Acer Aspire Lite

[chetanrana2702]

Distribution (run cat /etc/os-release):
Static hostname: pop-os
Icon name: computer-laptop
Chassis: laptop
Operating System: Pop!_OS 22.04 LTS
Kernel: Linux 6.9.3-76060903-generic
Architecture: x86-64
Hardware Vendor: Acer
Hardware Model: Aspire Lite AL15-41

Issue/Bug Description:
Bluetooth is running its status shows enabled
bluetooth.service
Loaded: masked (Reason: Unit bluetooth.service is masked.)
Active: active (running) since Sat 2024-11-09 22:31:04 IST; 17min ago
Main PID: 681180 (bluetoothd)
Status: "Running"
CPU: 104ms
CGroup: /system.slice/bluetooth.service
└─681180 /usr/lib/bluetooth/bluetoothd

Nov 09 22:31:54 pop-os bluetoothd[681180]: Endpoint registered: sender=:1.474 path=/MediaEndpoint/A2DPSource/aptx_ll_1
Nov 09 22:31:54 pop-os bluetoothd[681180]: Endpoint registered: sender=:1.474 path=/MediaEndpoint/A2DPSource/aptx_ll_0
Nov 09 22:31:54 pop-os bluetoothd[681180]: Endpoint registered: sender=:1.474 path=/MediaEndpoint/A2DPSource/aptx_ll_duplex_1
Nov 09 22:31:54 pop-os bluetoothd[681180]: Endpoint registered: sender=:1.474 path=/MediaEndpoint/A2DPSource/aptx_ll_duplex_0
Nov 09 22:31:54 pop-os bluetoothd[681180]: Endpoint registered: sender=:1.474 path=/MediaEndpoint/A2DPSource/faststream
Nov 09 22:31:54 pop-os bluetoothd[681180]: Endpoint registered: sender=:1.474 path=/MediaEndpoint/A2DPSource/faststream_duplex
Nov 09 22:31:54 pop-os bluetoothd[681180]: Endpoint registered: sender=:1.474 path=/MediaEndpoint/A2DPSink/opus_05
Nov 09 22:31:54 pop-os bluetoothd[681180]: Endpoint registered: sender=:1.474 path=/MediaEndpoint/A2DPSource/opus_05
Nov 09 22:31:54 pop-os bluetoothd[681180]: Endpoint registered: sender=:1.474 path=/MediaEndpoint/A2DPSink/opus_05_duplex
Nov 09 22:31:54 pop-os bluetoothd[681180]: Endpoint registered: sender=:1.474 path=/MediaEndpoint/A2DPSource/opus_05_duplex

kept couple of device with their blutooth on but PopOS 22.04 LTS not able to detect it.

There are no errors detected.

Expected behavior:
It should detect the devices

[ryannathans]

I'm having a similar problem (bluetooth struggles to pair, sometimes does, but audio devices don't show up in gnome and the connection is soon lost, logs show the same endpoints registered) with a brand new x870 Tomahawk motherboard with bluetooth controller 0489:e10a, I suspect it might have been resolved already in the bleeding edge kernel but I haven't tested for myself yet

Are you using new hardware too?