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<script async src="https://www.google-analytics.com/analytics.js"></script><title data-rh="true">Knowledge Base | PleasantFree Docs</title><meta data-rh="true" name="twitter:card" content="summary_large_image"><meta data-rh="true" property="og:image" content="https://docs.pleasantfree.com/img/opengraph.png"><meta data-rh="true" name="twitter:image" content="https://docs.pleasantfree.com/img/opengraph.png"><meta data-rh="true" property="og:url" content="https://docs.pleasantfree.com/"><meta data-rh="true" name="docusaurus_locale" content="en"><meta data-rh="true" name="docsearch:language" content="en"><meta data-rh="true" name="docusaurus_version" content="current"><meta data-rh="true" name="docusaurus_tag" content="docs-default-current"><meta data-rh="true" name="docsearch:version" content="current"><meta data-rh="true" name="docsearch:docusaurus_tag" content="docs-default-current"><meta data-rh="true" property="og:title" content="Knowledge Base | PleasantFree Docs"><meta data-rh="true" name="description" content="This knowledge base is filled with articles detailing many common operations and common issues."><meta data-rh="true" property="og:description" content="This knowledge base is filled with articles detailing many common operations and common issues."><link data-rh="true" rel="icon" href="/img/favicon.ico"><link data-rh="true" rel="canonical" href="https://docs.pleasantfree.com/"><link data-rh="true" rel="alternate" href="https://docs.pleasantfree.com/" hreflang="en"><link data-rh="true" rel="alternate" href="https://docs.pleasantfree.com/" hreflang="x-default"><script data-rh="true">function maybeInsertBanner(){window.__DOCUSAURUS_INSERT_BASEURL_BANNER&&insertBanner()}function insertBanner(){var n=document.getElementById("docusaurus-base-url-issue-banner-container");if(n){n.innerHTML='\n<div id="docusaurus-base-url-issue-banner" style="border: thick solid red; background-color: rgb(255, 230, 179); margin: 20px; padding: 20px; font-size: 20px;">\n <p style="font-weight: bold; font-size: 30px;">Your Docusaurus site did not load properly.</p>\n <p>A very common reason is a wrong site <a href="https://docusaurus.io/docs/docusaurus.config.js/#baseurl" style="font-weight: bold;">baseUrl configuration</a>.</p>\n <p>Current configured baseUrl = <span style="font-weight: bold; color: red;">/</span> (default value)</p>\n <p>We suggest trying baseUrl = <span id="docusaurus-base-url-issue-banner-suggestion-container" style="font-weight: bold; color: green;"></span></p>\n</div>\n';var e=document.getElementById("docusaurus-base-url-issue-banner-suggestion-container"),s=window.location.pathname,r="/"===s.substr(-1)?s:s+"/";e.innerHTML=r}}window.__DOCUSAURUS_INSERT_BASEURL_BANNER=!0,document.addEventListener("DOMContentLoaded",maybeInsertBanner)</script><link rel="stylesheet" href="/assets/css/styles.f281fbe8.css">
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This knowledge base is filled with articles detailing many common operations and common issues. If you need any help with your hosting, this is the place to start!</p><h2 class="anchor anchorWithStickyNavbar_mojV" id="how-can-i-get-help">How can I get help<a class="hash-link" href="#how-can-i-get-help" title="Direct link to heading"></a></h2><p>If you want to get help quickly, here is a good process to follow:</p><ul><li>Check the knowledge base first. Many common questions have been answered there already. Try using the search bar in the top right corner!</li><li>Search our <a href="https://forum.pleasantfree.com/" target="_blank" rel="noopener noreferrer">community forum</a>. Thousands of questions have been asked and answered there already, so maybe you can find an answer there already!</li><li>Create a new topic on our <a href="https://forum.pleasantfree.com/" target="_blank" rel="noopener noreferrer">community forum</a> and ask your question there. Please be sure to be specific in your message, and include relevant details like account usernames, URLs and exact error messages.</li></ul><h2 class="anchor anchorWithStickyNavbar_mojV" id="how-can-i-contact-support">How can I contact support<a class="hash-link" href="#how-can-i-contact-support" title="Direct link to heading"></a></h2><p>Please note that PleasantFree does not provide any one-on-one technical support for free hosting.</p><p>If you would like to have one-on-one technical support, please consider upgrading your account to <a href="https://pleasantfree.com/go/ifastnet" target="_blank" rel="noopener noreferrer">premium hosting</a>.</p></div></article><nav class="pagination-nav docusaurus-mt-lg" aria-label="Docs pages navigation"><a class="pagination-nav__link pagination-nav__link--next" href="/account-management/delete-profile"><div class="pagination-nav__sublabel">Next</div><div class="pagination-nav__label">Delete PleasantFree Profile</div></a></nav></div></div><div class="col col--3"><div class="tableOfContents_cNA8 thin-scrollbar theme-doc-toc-desktop"><ul class="table-of-contents table-of-contents__left-border"><li><a href="#how-can-i-get-help" class="table-of-contents__link toc-highlight">How can I get help</a></li><li><a href="#how-can-i-contact-support" class="table-of-contents__link toc-highlight">How can I contact support</a></li></ul></div></div></div></div></main></div></div><footer class="footer footer--dark"><div class="container container-fluid"><div class="footer__bottom text--center"><div class="footer__copyright">Copyright © 2022 PleasantFree Docs. 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