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"From" Entry Missing in Sent Mails When Sending Emails from Krayin CRM . #1971

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ashishkumar-webkul opened this issue Jan 17, 2025 · 0 comments
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Title

"From" Entry Missing in Sent Mails When Sending Emails from Krayin CRM

Issue Description

When sending emails from Krayin CRM to a user, the Sent Mails section does not display the "From" entry. This creates confusion as the sender information is missing, making it difficult to track the source of the email.

Preconditions

  1. The Krayin CRM must be configured with an email service.
  2. The environment must allow email sending and receiving.

Steps to Reproduce

  1. Log in to Krayin CRM.
  2. Compose and send an email to a user.
  3. Navigate to the Sent Mails section.
  4. Check the entries for the sent email, specifically the "From" column or field.

Expected Result

The Sent Mails section should display the "From" entry, clearly indicating the sender's email address or name.

Actual Result

The "From" entry is missing in the Sent Mails section, leaving the sender's details blank.

Screenshots (if applicable):

https://prnt.sc/RYaFqU6NOGoS

Mailhog Image -> https://prnt.sc/oTY_lt26mSCA

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