kaltura-playkit-bundler service setup failed causing kalutra all-in-one install to fail

[pravynandas]

Ubuntu: 20.04 LTS Server - Fresh installation.

$ sudo -i
$ iptables -F

$ wget -O - http://installrepo.kaltura.org/repo/aptn/focal/kaltura-deb-256.gpg.key|apt-key add -
$ echo "deb [arch=amd64] http://installrepo.kaltura.org/repo/aptn/focal propus main" > /etc/apt/sources.list.d/kaltura.list

$ wget http://installrepo.origin.kaltura.org/repo/aptn/focal/install_kaltura_all_in_1.sh
$ chmod +x install_kaltura_all_in_1.sh
$ ./install_kaltura_all_in_1.sh

Job for kaltura-playkit-bundler.service failed because the control process exited with error code.
See "systemctl status kaltura-playkit-bundler.service" and "journalctl -xe" for details.
invoke-rc.d: initscript kaltura-playkit-bundler, action "restart" failed.
● kaltura-playkit-bundler.service - LSB: Start/stop Kaltura Bundle-builder-api.
Loaded: loaded (/etc/init.d/kaltura-playkit-bundler; generated)
Active: failed (Result: exit-code) since Fri 2020-12-11 21:45:12 UTC; 8ms ago
Docs: man:systemd-sysv-generator(8)
Process: 25411 ExecStart=/etc/init.d/kaltura-playkit-bundler start (code=exited, status=2)

Dec 11 21:45:12 kaltura systemd[1]: Starting LSB: Start/stop Kaltura Bundle-builder-api....
Dec 11 21:45:12 kaltura kaltura-playkit-bundler[25412]: /etc/kaltura.d/system.ini: line 28: URL: command not found
Dec 11 21:45:12 kaltura kaltura-playkit-bundler[25411]: Need to install the forever npm module. Exiting.
Dec 11 21:45:12 kaltura systemd[1]: kaltura-playkit-bundler.service: Control process exited, code=exited, status=2/INVALIDARGUMENT
Dec 11 21:45:12 kaltura systemd[1]: kaltura-playkit-bundler.service: Failed with result 'exit-code'.
Dec 11 21:45:12 kaltura systemd[1]: Failed to start LSB: Start/stop Kaltura Bundle-builder-api..
dpkg: error processing package kaltura-playkit-bundler (--configure):
installed kaltura-playkit-bundler package post-installation script subprocess returned error exit status 1

[pravynandas]

Noticed a corrupted config value for SERVICE_URL key

$ cat /etc/kaltura.d/system.ini
SERVICE_URL=http://kaltura.local Some dummy text appended here making URL corrupted

But after fixing this the error continues with different message:

apt install kaltura-playkit-bundler
Reading package lists... Done
Building dependency tree
Reading state information... Done
kaltura-playkit-bundler is already the newest version (1.2.0-1+b2).
0 upgraded, 0 newly installed, 0 to remove and 136 not upgraded.
2 not fully installed or removed.
After this operation, 0 B of additional disk space will be used.
Do you want to continue? [Y/n] Y
Setting up kaltura-playkit-bundler (1.2.0-1+b2) ...
npm WARN deprecated [email protected]: Chokidar 2 will break on node v14+. Upgrade to chokidar 3 with 15x less dependencies.
npm WARN deprecated [email protected]: fsevents 1 will break on node v14+ and could be using insecure binaries. Upgrade to fsevents 2.
npm WARN deprecated [email protected]: Please see https://github.com/lydell/urix#deprecated
npm WARN deprecated [email protected]: https://github.com/lydell/resolve-url#deprecated

[email protected] preinstall /usr/local/lib/node_modules/yarn
:; (node ./preinstall.js > /dev/null 2>&1 || true)

Job for kaltura-playkit-bundler.service failed because the control process exited with error code.
See "systemctl status kaltura-playkit-bundler.service" and "journalctl -xe" for details.
invoke-rc.d: initscript kaltura-playkit-bundler, action "restart" failed.
● kaltura-playkit-bundler.service - LSB: Start/stop Kaltura Bundle-builder-api.
Loaded: loaded (/etc/init.d/kaltura-playkit-bundler; generated)
Active: failed (Result: exit-code) since Fri 2020-12-11 22:02:07 UTC; 4ms ago
Docs: man:systemd-sysv-generator(8)
Process: 35150 ExecStart=/etc/init.d/kaltura-playkit-bundler start (code=exited, status=2)

Dec 11 22:02:07 kaltura systemd[1]: Starting LSB: Start/stop Kaltura Bundle-builder-api....
Dec 11 22:02:07 kaltura kaltura-playkit-bundler[35150]: Need to install the forever npm module. Exiting.
Dec 11 22:02:07 kaltura systemd[1]: kaltura-playkit-bundler.service: Control process exited, code=exited, status=2/INVALIDARGUMENT
Dec 11 22:02:07 kaltura systemd[1]: kaltura-playkit-bundler.service: Failed with result 'exit-code'.
Dec 11 22:02:07 kaltura systemd[1]: Failed to start LSB: Start/stop Kaltura Bundle-builder-api..
dpkg: error processing package kaltura-playkit-bundler (--configure):
installed kaltura-playkit-bundler package post-installation script subprocess returned error exit status 1
dpkg: dependency problems prevent configuration of kaltura-front:
kaltura-front depends on kaltura-playkit-bundler; however:
Package kaltura-playkit-bundler is not configured yet.

dpkg: error processing package kaltura-front (--configure):
dependency problems - leaving unconfigured
No apport report written because the error message indicates its a followup error from a previous failure.
Errors were encountered while processing:
kaltura-playkit-bundler
kaltura-front
E: Sub-process /usr/bin/dpkg returned an error code (1)

I manually install npm install forever -g, but even after that the above error continues. Please help !!

[AndyGauge]

I tried the same npm install forever -g

https://forum.kaltura.org/t/installation-fails-bundle-builder-api/10771

I swear the first time I tried this was on centos but it looks like I accidentally tried ubuntu twice.

[jessp01]

Hi @AndyGauge ,

Are we good now or are you still having issues?

Thanks,

[danbar0kal]

Hi @jessp01 ,
I am still getting this error on my onPrem installation (Ubuntu 20.04)

this prevents kaltura-front from being processed

thanks

[b0rt]

i did solve this step by

curl -sS https://dl.yarnpkg.com/debian/pubkey.gpg | sudo apt-key add -
sh -c "echo 'deb https://dl.yarnpkg.com/debian/ stable main' >> /etc/apt/sources.list"
apt update
apt install nodejs yarn
yarn global add forever

but it feels dirty. and is just a workaround
https://forum.kaltura.org/t/error-during-install-script-on-ubuntu-focal/10862/12

[danbar0kal]

Hi @b0rt, what did you do later to install the playkit?

[b0rt]

@danbar0kal I think i just went with

aptitude install kaltura-front

or

aptitude install kaltura-playkit-bundler

even a

aptitude update

should trigger the reconfiguration