504 Gateway Timeout during DIF/source map upload

[rodolfoBee]

Environment

SaaS (https://sentry.io/)

Steps to Reproduce

The exact steps vary from user to user. Here is the resume:

1. Try to upload a large quantity of debug files or source maps to Sentry (can be large files or many files)
2. The upload command will fail with a 504 gateway timeout.

Setting the region-specific URL (de/us.sentry.io) does not has an effect on the result.

Expected Result

All files are uploaded without error or having to batch uploads manually.

Actual Result

Sentry CLI (or a plugin that uses it) receives a 504 response from Sentry:

error: API request failed
2024-12-19T07:41:30.6452259Z   caused by: sentry reported an error: gateway timeout (http status: 504)

As an initial solution, SRE team increased timeouts in Sentry (internal ticket link). Although this solved the issue for some users, there are still users getting 504 timeouts during file upload.

The issue linked above has the logs for affected users (including organisation slugs).

Product Area

Processing

Link

No response

DSN

No response

Version

No response

[getsantry]

Assigning to @getsentry/support for routing ⏲️

[getsantry]

Routing to @getsentry/product-owners-processing for triage ⏲️