diff --git a/helpdesk/setup/install.py b/helpdesk/setup/install.py
index f5f5d7272..7cda1854f 100644
--- a/helpdesk/setup/install.py
+++ b/helpdesk/setup/install.py
@@ -31,7 +31,7 @@ def after_install():
 
 
 def add_support_redirect_to_tickets():
-	website_settings = frappe.get_doc("Website Settings")
+	website_settings = frappe.new_doc("Website Settings")
 
 	for route_redirects in website_settings.route_redirects:
 		if route_redirects.source == "support":