Skip to content
New issue

Have a question about this project? Sign up for a free GitHub account to open an issue and contact its maintainers and the community.

By clicking “Sign up for GitHub”, you agree to our terms of service and privacy statement. We’ll occasionally send you account related emails.

Already on GitHub? Sign in to your account

Ente auth codes are invalid after latest update #4567

Open
netsizen opened this issue Jan 1, 2025 · 10 comments
Open

Ente auth codes are invalid after latest update #4567

netsizen opened this issue Jan 1, 2025 · 10 comments
Labels
- auth Relates to Ente Auth needs more info Further information is requested

Comments

@netsizen
Copy link

netsizen commented Jan 1, 2025

Description

after the update all my codes are invalid across all of my accounts now. Binance, gitea, codeberg and all my accounts says 2fa code is invalid. Please fix this issue. Im unable to login to any of my account.

Version

latest

What product are you using?

Ente Auth

What platform are you using?

Mobile - FDroid

@netsizen netsizen added the triage label Jan 1, 2025
@ua741
Copy link
Member

ua741 commented Jan 4, 2025

Please check your device time. No one else has reported this issue, it's very likely your device time is out of sync.

@ua741 ua741 closed this as completed Jan 4, 2025
@netsizen
Copy link
Author

netsizen commented Jan 4, 2025

Please check your device time. No one else has reported this issue, it's very likely your device time is out of sync.

my device time is correct. you closed my issue without even providing support. i am going through pain as i am unable to login to my accounts and im surprised to see this behavior. "ente auth is indeed not to be trusted"

@ua741 ua741 reopened this Jan 4, 2025
@ua741
Copy link
Member

ua741 commented Jan 4, 2025

Can you click on View QR code option (right click on desktop or long press on mobile) and scan the QR code in another 2FA app.

Please let us know if you see same code on both app or different code?

@netsizen
Copy link
Author

netsizen commented Jan 4, 2025

Can you click on View QR code option (right click on desktop or long press on mobile) and scan the QR code in another 2FA app.

Please let us know if you see same code on both app or different code?

just scanned using google auth and it gives error: Cannot intercept qr code

@ua741
Copy link
Member

ua741 commented Jan 4, 2025

We will try to reproduce the QR code scanning issue.

In the meanwhile, can you click on edit and use the secret from that to manually add the TOTP on any other Authenticator app.

If both Ente and the other app are showing different code, we will try to investigate this further.

@prateekmedia prateekmedia added - auth Relates to Ente Auth needs more info Further information is requested and removed triage labels Jan 5, 2025
@netsizen
Copy link
Author

netsizen commented Jan 6, 2025

We will try to reproduce the QR code scanning issue.

In the meanwhile, can you click on edit and use the secret from that to manually add the TOTP on any other Authenticator app.

If both Ente and the other app are showing different code, we will try to investigate this further.

I now use Aegis with new secrets as I reset all 2fa codes across all my accounts after contacting customer support. However, in Ente with the old useless codes, some codes update right after 30 seconds while some update after 45 seconds and some after 40 seconds.... I tested it and codes are changing differently which was not the case before.

@netsizen
Copy link
Author

netsizen commented Jan 6, 2025

FYI, aegis and other authenthicators are fine, only ente auth is behaving like this......

@netsizen
Copy link
Author

netsizen commented Jan 6, 2025

Device: Android 10, Realme 5i (RMX2030)
Ente Auth: F-Droid build 4.2.2

@ua741
Copy link
Member

ua741 commented Jan 6, 2025

Can you please open time.is on the device where you are seeing wrong code.

@netsizen
Copy link
Author

netsizen commented Jan 7, 2025

Can you please open time.is on the device where you are seeing wrong code.

i did .. showed my country timing

Sign up for free to join this conversation on GitHub. Already have an account? Sign in to comment
Labels
- auth Relates to Ente Auth needs more info Further information is requested
Projects
None yet
Development

No branches or pull requests

3 participants