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"Passkey Login Failed" with a device not previously added. #4532

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extropyst opened this issue Dec 28, 2024 · 1 comment
Open

"Passkey Login Failed" with a device not previously added. #4532

extropyst opened this issue Dec 28, 2024 · 1 comment
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@extropyst
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Description

I have lost (it has been stolen) my cell phone where I had previously installed "Ente Auth", and now when I try to access it again from a new cell phone, after entering the credentials through Proton Pass, and entering the token received by email, then It asks me to use a Passkey from the previous device to which I no longer have access.

I leave screenshots for more details of the process (click to see higher resolution):

Screenshot_20241228-180614_Credential Manager Screenshot_20241228-180630_Google Play services Screenshot_20241228-180641_Google Play services Screenshot_20241228-180648_Google Play services Screenshot_20241228-180655_Google Play services Screenshot_20241228-180706_Brave - Nightly

Version

v4.2.0

What product are you using?

Ente Auth

What platform are you using?

Mobile - Android
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