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Eclipse Che failed to open workspace from factory on airgap OCP cluster: "The workspace has not received an IDE URL in the last 20 seconds. Try to re-open the workspace." #23166

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dmytro-ndp opened this issue Sep 26, 2024 · 3 comments
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area/factory/dashboard Issues related to factories frontend (che user dashboard side) e2e-test/failure Issues that is related to a test failures reported by our CI platform and our QE. kind/bug Outline of a bug - must adhere to the bug report template. severity/P2 Has a minor but important impact to the usage or development of the system.

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@dmytro-ndp
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dmytro-ndp commented Sep 26, 2024

Describe the bug

Eclipse Che failed to open workspace from factory on airgap OCP cluster: "The workspace has not received an IDE URL in the last 20 seconds. Try to re-open the workspace.":
screenshot-Wait_workspace_readiness (20)

Workspace had later started successfully in a background.
It was possible to enter workspace if close start workspace page and then open workspace from the RECENT WORKSPACES panel:
Screenshot from 2024-09-30 20-01-58

Che version

next (development version)

Steps to reproduce

  1. Install Eclipse Che to arigap OCP cluster.
  2. Configure Eclipse Che to work on arigap OCP cluster.
  3. Go to Dashboard and create workspace from factory https://github.com/che-incubator/quarkus-api-example/raw/main/devfile.yaml

Expected behavior

Workspace started successful.

Runtime

OpenShift

Screenshots

screenshot-Wait_workspace_readiness (20)

Screenshot from 2024-09-30 19-48-20

Screenshot from 2024-09-30 19-47-24

Installation method

chectl/next

Environment

Linux

Eclipse Che Logs

No response

Additional context

Browser logs:

"SEVERE" "" "https://eclipse-che.apps.abazko-disconnected.devcluster.openshift.com/dashboard/ - Failed to load resource: the server responded with a status of 403 (Forbidden)"
"SEVERE" "" "https://eclipse-che.apps.abazko-disconnected.devcluster.openshift.com/favicon.ico - Failed to load resource: the server responded with a status of 403 (Forbidden)"
"SEVERE" "" "https://oauth-openshift.apps.abazko-disconnected.devcluster.openshift.com/favicon.ico - Failed to load resource: the server responded with a status of 403 (Forbidden)"
"WARNING" "" "https://eclipse-che.apps.abazko-disconnected.devcluster.openshift.com/dashboard/client.6e5c7181.js 0:332873 "No custom editor found""
"SEVERE" "" "https://eclipse-che.apps.abazko-disconnected.devcluster.openshift.com/api/factory/token/refresh?url=http://ec2-18-217-70-183.us-east-2.compute.amazonaws.com:10023/che-incubator/quarkus-api-example.git - Failed to load resource: the server responded with a status of 500 (Internal Server Error)"

Here is the har file from the test run

Link to the test run: https://red.ht/3zAmbHW

@dmytro-ndp dmytro-ndp added the kind/bug Outline of a bug - must adhere to the bug report template. label Sep 26, 2024
@che-bot che-bot added the status/need-triage An issue that needs to be prioritized by the curator responsible for the triage. See https://github. label Sep 26, 2024
@dmytro-ndp dmytro-ndp added area/factory/dashboard Issues related to factories frontend (che user dashboard side) severity/P2 Has a minor but important impact to the usage or development of the system. and removed status/need-triage An issue that needs to be prioritized by the curator responsible for the triage. See https://github. labels Sep 26, 2024
@dmytro-ndp dmytro-ndp added the e2e-test/failure Issues that is related to a test failures reported by our CI platform and our QE. label Sep 26, 2024
@dmytro-ndp
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dmytro-ndp commented Oct 1, 2024

This issue duplicates #23159

@erkerb4
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erkerb4 commented Oct 3, 2024

@dmytro-ndp , Can you double-check the issue that's duplicating? The duplication issue points to this (same) issue. We just upgraded to 7.91.0, and we are seeing this exact behavior. However, we are not in an airgapped environment.

@dmytro-ndp
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@erkerb4 : sorry, my fault

Correct duplicating issue link: #23159

The fix of the issue had been merged into the Eclipse Che 7.92.x a few days ago: eclipse-che/che-dashboard@2b0fd23

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Labels
area/factory/dashboard Issues related to factories frontend (che user dashboard side) e2e-test/failure Issues that is related to a test failures reported by our CI platform and our QE. kind/bug Outline of a bug - must adhere to the bug report template. severity/P2 Has a minor but important impact to the usage or development of the system.
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