config.php

<?php //Do not edit this file by hand, it will be overwritten by the configuration utility. 
$HELPDESK_CONFIG['items_per_page'] = '30';
$HELPDESK_CONFIG['status_log_items_per_page'] = '30';
$HELPDESK_CONFIG['pages_per_side'] = '10';
$HELPDESK_CONFIG['notification_deadline_format'] = 'l\\, F jS Y';
$HELPDESK_CONFIG['notification_cron_url'] = 'http://sps.tbsmn.com';
$HELPDESK_CONFIG['closed_status_id'] = '3';
$HELPDESK_CONFIG['assigned_status_id'] = '1';
$HELPDESK_CONFIG['archived_project_status_id'] = '7';
$HELPDESK_CONFIG['the_company'] = '1';
$HELPDESK_CONFIG['no_company_editable'] = '1';
$HELPDESK_CONFIG['use_project_perms'] = '1';
$HELPDESK_CONFIG['system_admin_role'] = '1';
$HELPDESK_CONFIG['helpdesk_manager_role'] = '4';
$HELPDESK_CONFIG['new_hd_item_title_prefix'] = 'TBSMN-SPS-%05d';
$HELPDESK_CONFIG['default_assigned_to'] = '-1';
$HELPDESK_CONFIG['default_company_current_company'] = '0';
$HELPDESK_CONFIG['default_watcher'] = '1';
$HELPDESK_CONFIG['default_watcher_list'] = '13,2,14';
$HELPDESK_CONFIG['search_criteria_search'] = '1';
$HELPDESK_CONFIG['search_criteria_call_type'] = '1';
$HELPDESK_CONFIG['search_criteria_company'] = '1';
$HELPDESK_CONFIG['search_criteria_status'] = '1';
$HELPDESK_CONFIG['search_criteria_call_source'] = '1';
$HELPDESK_CONFIG['search_criteria_project'] = '1';
$HELPDESK_CONFIG['search_criteria_assigned_to'] = '1';
$HELPDESK_CONFIG['search_criteria_priority'] = '1';
$HELPDESK_CONFIG['search_criteria_application'] = '1';
$HELPDESK_CONFIG['search_criteria_requestor'] = '1';
$HELPDESK_CONFIG['search_criteria_severity'] = '1';
$HELPDESK_CONFIG['search_criteria_os'] = '1';
$HELPDESK_CONFIG['default_notify_by_email'] = '1';
$HELPDESK_CONFIG['task_watchers_notification'] = '1';
$HELPDESK_CONFIG['task_requestor_notification'] = '0';
$HELPDESK_CONFIG['notify_mask_user_name'] = '1';
$HELPDESK_CONFIG['notity_email_address'] = 'NO-REPLY@tbsmn.com';
$HELPDESK_CONFIG['email_subject'] = 'Help Desk';
$HELPDESK_CONFIG['email_header'] = 'NONE';
?>