Add status check CLI command

[mwvaughn]

1. I would like to be able to tell users to run a local CLI command when they report problems. This would poll the status page (or its machine-readable version) at http://status.agaveapi.co/ and report to the user whether there is anything wrong w/ the platform or the Cyverse tenant. This would include scheduled maintenance.
2. Then, I would like to extend the core CLI to direct users to either the status page or to use of this command when a 503 or other error is encountered by the CLI.

[deardooley]

Last weekend I built this into the Agave CLI. I also added a ttyrec and ttygif to the docker image so they could record problems as they see them and send us the recording along with a description. The use case is as follows: A user has an issue while using the CLI. They don’t know where to send it, so they run the `issues-create` command. Their problem is reproducible, so they include the `—with-tty` and `—with-attachment` arguments to record a session where they replicate the problem and attach a sample json file/folder. When the recording stops, they add a message about their issue and submit the issue. The request is sent to a relay service in their tenant where the assets are collected, stored in a drop area managed by the platform. The admin contact associated with that tenant is notified by Slack and a HelpDesk issue for their tenant. Any additional webhooks registered for tenant issues are fired. The user is given a reference id for their issue and a contact address based on the tenant admin settings. The user can list their outstanding issues from the cli using `issues-list`. Full message threading isn’t currently available. Currently I have a branch with the tierce support, initial command draft, and simple node service to handle the integrations on the server side. Need to push a couple additional fields into the tenants api to support multiple tenant stakeholders. — Rion On Jan 24, 2017, at 1:56 PM, Matthew Vaughn <[email protected]<mailto:[email protected]>> wrote: 1. I would like to be able to tell users to run a local CLI command when they report problems. This would poll the status page (or its machine-readable version) at http://status.agaveapi.co/ and report to the user whether there is anything wrong w/ the platform or the Cyverse tenant. This would include scheduled maintenance. 2. Then, I would like to extend the core CLI to direct users to either the status page or to use of this command when a 503 or other error is encountered by the CLI. — You are receiving this because you are subscribed to this thread. Reply to this email directly, view it on GitHub<#4>, or mute the thread<https://github.com/notifications/unsubscribe-auth/AAv7MkFTf-SL-Tl7InmL9jQy_QwNGzoSks5rVldygaJpZM4Lstsh>.