botanalytics.md

Botanalytics

Learn how to use Botanalytics for your Alexa Skills and Google Actions built with Jovo.

• About Botanalytics
• Installation
  • Add a New Bot
  • Enable Botanalytics in Jovo
  • Check Your App

About Botanalytics

Botanalytics is a conversational analytics platform that supports a variety of channels, like Facebook Messenger, Slack, Kik, Twitter, Telegram, and more.

Botanalytics Voice Analytics offering allows you to see live transcopts, track performance across channels, and do intent analysis for your voice apps on Amazon Alexa and Google Assistant.

Installation

To use Botanalytics for your voice app, you need to complete the following steps:

1. Add a New Bot
2. Enable Bot in Your Voice App
3. Download the 'botanalytics' npm Package
4. Check Your App

Add a New Bot

1. Create a Botanalytics account or log in at https://www.botanalytics.co.

2. Click "Add a New Bot" and fill in the information:

3. Scroll down and copy the API Key

Enable Botanalytics in Jovo

To add Botanalytics to your voice app, do the following:

• Download the npm package
• Enable the plugin in app.js
• Add configurations in config.js

First, download the npm package:

$ npm install --save jovo-analytics-botanalytics

Enable the plugin like this:

// @language=javascript

// src/app.js

const { BotanalyticsAlexa, BotanalyticsAssistant } = require('jovo-analytics-botanalytics');

app.use(
    new BotanalyticsAlexa(),
    new BotanalyticsGoogleAssistant()
);

// @language=typescript

// src/app.ts

import { BotanalyticsAlexa, BotanalyticsAssistant } from 'jovo-analytics-botanalytics';

app.use(
    new BotanalyticsAlexa(),
    new BotanalyticsGoogleAssistant()
);

Add configurations like this:

// @language=javascript

// src/config.js

module.exports = {
    
    analytics: {
        BotanalyticsAlexa: {
            key: '<key>',
        },
        BotanalyticsGoogleAssistant: {
            key: '<key>',
        },
    },

    // ...

};

// @language=typescript

// src/config.ts

const config = {
    
    analytics: {
        BotanalyticsAlexa: {
            key: '<key>',
        },
        BotanalyticsGoogleAssistant: {
            key: '<key>',
        },
    },

    // ...

};

Check Your App

Test your voice app, after sending couple of messages, click the 'Check connection' button