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macOS Sequoia and tvOS 18 support? #31

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nimrodbens opened this issue Sep 20, 2024 · 14 comments
Open

macOS Sequoia and tvOS 18 support? #31

nimrodbens opened this issue Sep 20, 2024 · 14 comments

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@nimrodbens
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the app stopped working for me since i updated both operating systems.

it's stuck here:

Screenshot 2024-09-20 at 13 24 56

i tried deleting the ATV Remote folder and restart the app. still doesn't work.

@stayingarmed
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Same issue and sadly I have a feeling it probably won't be fixed because it seems the program is abandoned

@bsharper
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It's not abandoned, it's just a shared personal project. I made this for me.

Things you can try:

Pyatv is how this program communicates with the Apple TV. That plus websockets are the only Python packages it uses, that's what it's doing when that screen shows up.

There are other closed issues you might have to look through, but I'm sure you can get it working. Generalizing every issue into a robust setup file is hard, but I'm open to pull requests.

@wesgurn
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wesgurn commented Sep 27, 2024

I had the same issue when I updated to macOS Sequoia. To fix the issue, go into the ~/Library/Application Support/ATV Remote/env/bin and run ./atvremote wizard

This seemed to reset the pairing and I could repair it again using atv remote.

@roar5138
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I tried most of these fixes unfortunately they didn't work. I hope you are able to update this program soon. It was such a nice tool to use around the house. I was searching for something like this for years and just found your program a couple months ago. Too short a time to use it.

@bsharper
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@roar5138 Can you share the file atv_pip_install.log from the path ~/Library/Application Support/ATV Remote? You can find this by going to Finder then pressing Cmd+Shift+G then pasting ~/Library/Application Support/ATV Remote and pressing enter. There should be a file called atv_pip_install.log. If you post that file I might be able to see what is causing the initialization to fail.

@roar5138
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Unfortunately, I don't see that specific log file. I have uninstalled and re-installed it a couple times before remembering there was a TVos Update. This is what the folder looks like if you have any ideas.
Thanks for getting back to me so soon.

Screen Recording 2024-10-10 at 11.24.58 AM.mov.zip

@bsharper
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If you are running Sequoia, can you make sure this setting is correct under Privacy and Security / Local Network?
image

If it's not, I'd try enabling it and then deleting ~/Library/Application Support/ATV Remote (just drag ATV Remote to the trash can) and starting it again. The program will recreate this directory and everything in it, including the atv_pip_install.log file.

@nimrodbens
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just to chime in, ever since i created this issue the app went back to working normally again. i didn't change anything in regard to the two operating systems. if my logs can help in any way i would be happy to post them.

@roar5138
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@bsharper Yeah I had that setting on my local network. Thanks for all the help everyone. Maybe one day my will return to normal like @nimrodbens Hah, glad you got it back! I'll keep trying and if you have an idea, let me know!

@roar5138
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hey all, just trying again to maybe get this back. am I missing anything as im looking for something called "./atvremotewizard". Just imagine you're talking to someone who definitely isn't a programmer....

Screenshot 2024-10-18 at 12 26 37 PM

@roar5138
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Hey so I was hoping to take a new look for how to fix this. I pulled the atv_pip_install.log and just got this.

ATVRemote - Python install started Thu Nov 21 18:32:33 CST 2024
ATVRemote - Python install ended Thu Nov 21 18:32:33 CST 2024

ATVRemote - Python install started Thu Nov 21 20:48:02 CST 2024
ATVRemote - Python install ended Thu Nov 21 20:48:02 CST 2024

ATVRemote - Python install started Fri Nov 29 13:21:12 CST 2024
ATVRemote - Python install ended Fri Nov 29 13:21:12 CST 2024

any ideas?

@bsharper
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bsharper commented Dec 2, 2024

@roar5138 I'm guessing you don't have command line tools installed? Seems to be starting and stopping quickly. If you had them installed before you might have to install them again: https://mac.install.guide/commandlinetools/4

Or the short version, type xcode-select –-install in the terminal.

@Doty1154
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If you are running Sequoia, can you make sure this setting is correct under Privacy and Security / Local Network? image

If it's not, I'd try enabling it and then deleting ~/Library/Application Support/ATV Remote (just drag ATV Remote to the trash can) and starting it again. The program will recreate this directory and everything in it, including the atv_pip_install.log file.

Deleting the folder fixed the app for me, thanks for the app : )

@roar5138
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Thanks everyone for the help. I just kept deleting the application support folder and the program and reinstalling. Been doing this on and off for the last couple months but it finally started to work again! Just had the program running in the background and eventually (mighta had to do with a new ATV update) it clicked. Very glad to have it back.

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6 participants