diff --git a/queue_services/account-mailer/src/account_mailer/email_templates/payment_due_notification.html b/queue_services/account-mailer/src/account_mailer/email_templates/payment_due_notification.html
index c169f42105..0c5502e5e0 100644
--- a/queue_services/account-mailer/src/account_mailer/email_templates/payment_due_notification.html
+++ b/queue_services/account-mailer/src/account_mailer/email_templates/payment_due_notification.html
@@ -1,12 +1,18 @@
-# Payment Due Today
+# Payment Due for {{ account_number }}: {{ account_name_with_branch }}
 
-## {{ account_number }}: {{ account_name_with_branch }}
+{% if short_name_links_count > 1 %}
+    There's an amount owing on your account for your {{ statement_month }} statement (#{{ statement_number }}), which is due today {{ due_date }}.
+{% else %}
+    There's an amount owing of {{ total_amount_owing }} on your account for your {{ statement_month }} statement (#{{ statement_number }}), which is due today {{ due_date }}.
+{% endif %}
 
-There's an amount owing on your recent statement due on {{ due_date }}.
+{% if short_name_links_count > 1 %}
+    If you've made a payment recently, please verify that you've paid the full amount indicated on your statement and settle any remaining balance by {{ due_date }}. This will help ensure the smooth processing of your account and services.
+{% else %}
+    To avoid any disruptions to your services, please make your payment as soon as possible.
+{% endif %}
 
-To avoid any disruptions to your services, please make your payment as soon as possible.
-
-[Log in to view your {{ statement_frequency }} statement]({{ payment_statement_url }})
+[Log in to view your {{ statement_frequency }} statements]({{ payment_statement_url }})
 
 If you've recently made a payment, please disregard this message.
 
diff --git a/queue_services/account-mailer/src/account_mailer/email_templates/payment_reminder_notification.html b/queue_services/account-mailer/src/account_mailer/email_templates/payment_reminder_notification.html
index 7a67ebfaeb..dce986ada0 100644
--- a/queue_services/account-mailer/src/account_mailer/email_templates/payment_reminder_notification.html
+++ b/queue_services/account-mailer/src/account_mailer/email_templates/payment_reminder_notification.html
@@ -1,12 +1,18 @@
-# Payment Reminder
+# Payment Reminder for {{ account_number }}: {{ account_name_with_branch }}
 
-## {{ account_number }}: {{ account_name_with_branch }}
+{% if short_name_links_count > 1 %}
+    There's an amount owing on your account for your {{ statement_month }} statement (#{{ statement_number }}).
+{% else %}
+    There's an amount owing of {{ total_amount_owing }} on your account for your {{ statement_month }} statement (#{{ statement_number }}).    
+{% endif %}
 
-There's an amount owing on your recent statement due on {{ due_date }}.
+{% if short_name_links_count > 1 %}
+    Please settle your remaining balance before {{ due_date }}. This will help ensure the smooth processing of your account and services.
+{% else %}
+    If you've made a payment recently, please verify that you've paid the full amount indicated on your statement and settle any remaining balance by {{ due_date }}. This will help ensure the smooth processing of your account and services.
+{% endif %}
 
-[Log in to view your {{ statement_frequency }} statement]({{ payment_statement_url }})
-
-If you've recently made a payment, please disregard this message.
+[Log in to view your {{ statement_frequency }} statements]({{ payment_statement_url }})
 
 **Business Registry**
 BC Registries and Online Services
diff --git a/queue_services/account-mailer/src/account_mailer/resources/worker.py b/queue_services/account-mailer/src/account_mailer/resources/worker.py
index 3294856c64..61c532fe74 100644
--- a/queue_services/account-mailer/src/account_mailer/resources/worker.py
+++ b/queue_services/account-mailer/src/account_mailer/resources/worker.py
@@ -415,7 +415,10 @@ def handle_payment_reminder_or_due(message_type, email_msg):
             'logo_url': logo_url,
             'due_date': due_date.strftime('%B ') + format_day_with_suffix(due_date.day) + f' {due_date.year}',
             'total_amount_owing': format_currency(email_msg.get('totalAmountOwing')),
-            'statement_frequency': email_msg.get('statementFrequency').lower()
+            'statement_frequency': email_msg.get('statementFrequency').lower(),
+            'statement_month': email_msg.get('statementMonth'),
+            'statement_number': email_msg.get('statementNumber'),
+            'short_name_links_count': email_msg.get('shortNameLinksCount'),
         })
     process_email(email_dict)
 
diff --git a/queue_services/account-mailer/tests/unit/test_worker_queue.py b/queue_services/account-mailer/tests/unit/test_worker_queue.py
index a61859e394..ad097ae9f2 100644
--- a/queue_services/account-mailer/tests/unit/test_worker_queue.py
+++ b/queue_services/account-mailer/tests/unit/test_worker_queue.py
@@ -489,7 +489,10 @@ def test_payment_reminder_notification_email(app, session, client):
             'dueDate': '2023-09-15 00:00:00',
             'emailAddresses': 'test@test.com',
             'statementFrequency': 'MONTHLY',
-            'totalAmountOwing': 351.5
+            'statementMonth': 'August',
+            'statementNumber': 12345,
+            'totalAmountOwing': 351.5,
+            'shortNameLinksCount': 1
         }
         helper_add_event_to_queue(client,
                                   message_type=QueueMessageTypes.PAYMENT_REMINDER_NOTIFICATION.value,
@@ -513,7 +516,10 @@ def test_payment_due_notification_email(app, session, client):
             'dueDate': '2023-09-15 00:00:00',
             'emailAddresses': 'test@test.com',
             'statementFrequency': 'MONTHLY',
-            'totalAmountOwing': 351.5
+            'statementMonth': 'August',
+            'statementNumber': 12345,
+            'totalAmountOwing': 351.5,
+            'shortNameLinksCount': 1
         }
         helper_add_event_to_queue(client,
                                   message_type=QueueMessageTypes.PAYMENT_DUE_NOTIFICATION.value,