diff --git a/backend/src/v1/complaint/complaint.service.ts b/backend/src/v1/complaint/complaint.service.ts
index 8c119acaa..848ff9557 100644
--- a/backend/src/v1/complaint/complaint.service.ts
+++ b/backend/src/v1/complaint/complaint.service.ts
@@ -1795,6 +1795,10 @@ export class ComplaintService {
     };
 
     const _applyTimezone = (input: Date, tz: string, output: "date" | "time" | "datetime"): string => {
+      if (!input) {
+        return "N/A";  // No date, so just return a placeholder string for the report
+      }
+
       const utcDate = toDate(input, { timeZone: "UTC" });
       const zonedDate = toZonedTime(utcDate, tz);