Error: Change the permissions of the "/tmp/pim/upload_tmp_dir" directory

[LaureBrosseau]

This directory is not created automatically when you install the 2.0, but it is required to run the migration /tmp/pim/upload_tmp_dir.
A workaround is to create it manually + chmod 777 to skip this step.

[LaurentPetard]

I didn't reproduce this issue. The directory /tmp/pim/upload_tmp_dir. is well created during the PIM 2.0 installation.

However I think that checking the PIM 2.0 requirements is useless, because Transporteo don't install the PIM.

[jdmcd12]

@laurebro I have seen this when Akeneo hasn't been installed correctly. If you follow through this it should be ok.

https://docs.akeneo.com/2.0/install_pim/manual/installation_ce_archive.html

[Warren-D-Johnson]

It depends what user you're using when installing the software. I installed it as root so when it created folders in /tmp they were owned by root. PHP and Apache run under a different user that doesn't have write access to the folder in tmp created by root. The software installation does what its supposed to but it can't account for what user you're using to install it and what user you're running php-fpm and apache (or nginx) as.

[HOSTED-POWER]

This gives problems for sure when server is shared with multiple users...

ls /tmp -alht | grep pim
drwxrwxr-x   4 userA userA 46 Nov 12 13:09 pim

As soon as userB wants to install the pim as well, bingo, it cannot work :(

[Sil-B]

Any news on this issue?

[asenges]

I have the same Issue on Akeneo 5.