Unable to see agent on meshcentral server #6007

pvssrikanth · 2024-04-10T09:13:39Z

pvssrikanth
Apr 10, 2024

Hi Team,
I have installed meshcentral server using docker image and server is running fine on my.domain.com

I have downloaded agent and installed on windows machine

after running agent , it shows its running fine in vm-group-a

But on server in this group it is NOT showing

kindly guide how i can fix this issue

I have added hosts file in windows and route ping all is working fine w.r.t connectivity.

Please reply what else i have to do in configuration

thanks
srikanth

mtran-88 · 2024-04-19T15:14:30Z

mtran-88
Apr 19, 2024

Hi, how did you install the agent? Did you go through the group, and select the 'add agent'?

After downloading the agent, I assume you installed it on the client. Let me know and I can try to assist. Cheers.

0 replies

si458 · 2024-04-19T15:18:37Z

si458
Apr 19, 2024
Collaborator

@pvssrikanth without seeing ur config.json, it's really hard to tell.
like for example, the is a bug if u use sessionrecording, that after so long, devices don't get added until u restart ur meshcentral server!?

0 replies

pvssrikanth · 2024-04-19T15:33:30Z

pvssrikanth
Apr 19, 2024
Author

Hi Team It got resolved after editing msh file with proper server URL it is showing wss local After editing server URL it got detected Can agent running outside connect to meshcental running in LAN Or do I have to make it public accessible with public ip ? Thanks for your support

…

On Fri, 19 Apr, 2024, 20:48 Simon Smith, ***@***.***> wrote: @pvssrikanth <https://github.com/pvssrikanth> without seeing ur config.json, it's really hard to tell. like for example, the is a bug if u use sessionrecording, that after so long, devices don't get added until u restart ur meshcentral server!? — Reply to this email directly, view it on GitHub <#6007 (comment)>, or unsubscribe <https://github.com/notifications/unsubscribe-auth/AEGAGU5LJ647T42O5TVK5GLY6EYWDAVCNFSM6AAAAABGABUJJWVHI2DSMVQWIX3LMV43SRDJONRXK43TNFXW4Q3PNVWWK3TUHM4TCNRXHE4TE> . You are receiving this because you were mentioned.Message ID: ***@***.***>

0 replies

si458 · 2024-04-19T17:09:52Z

si458
Apr 19, 2024
Collaborator

If the url is showing as local then ur meshcentral is running in LAN mode, and will only work when the remote computers are connected to the same network as your meshcentral.

To get it to work in LAN+WAN mode, you need to set cert in your config.json.

But again without seeing ur current config.json we can't really know how you are running it

0 replies

pvssrikanth · 2024-04-21T05:41:15Z

pvssrikanth
Apr 21, 2024
Author

Hi Ylianst/MeshCentral , Please find attached docker json file Please suggest what I have to do changes so that meshcentral running in Lan , I should be able to install clients in WAN and mesh client should be able to connect to meshcentral server running in LAN. Thanking you, srikanth

…

On Fri, Apr 19, 2024 at 10:40 PM Simon Smith ***@***.***> wrote: If the url is showing as local then ur meshcentral is running in LAN mode, and will only work when the remote computers are connected to the same network as your meshcentral. To get it to work in LAN+WAN mode, you need to set cert in your config.json. But again without seeing ur current config.json we can't really know how you are running it — Reply to this email directly, view it on GitHub <#6007 (comment)>, or unsubscribe <https://github.com/notifications/unsubscribe-auth/AEGAGU2MPKJS22UEKKUWNJTY6FFXNAVCNFSM6AAAAABGABUJJWVHI2DSMVQWIX3LMV43SRDJONRXK43TNFXW4Q3PNVWWK3TUHM4TCNRZGEYTE> . You are receiving this because you were mentioned.Message ID: ***@***.***>

1 reply

mtran-88 Apr 22, 2024

In order for you to access the devices on meshcentral located in the LAN, you would need to have the server be in Hybrid Mode which means it can be on LAN and WAN. The server has to have a Fixed DNS name. i.e. meshcentral.mydomain.com. This can be changed in the config.json file. You would need to create an A record for this with a public IP address on your domain.com, and then NAT that to the server on your router. Hope that helps. In addition, once you set the cert to a fixed DNS name, the WANonly and LANonly will be set to 'True.

See sample below:

"cert": "meshcentral.yourdomain.com",
"_WANonly": true,
"_LANonly": true,

pvssrikanth · 2024-04-22T16:31:56Z

pvssrikanth
Apr 22, 2024
Author

Awesome, thanks for the info! I will do these configuration changes and update Thanks for your support

…

On Mon, 22 Apr, 2024, 21:25 mtran-88, ***@***.***> wrote: In order for you to access the devices on meshcentral located in the LAN, you would need to have the server be in Hybrid Mode which means it can be on LAN and WAN. The server has to have a Fixed DNS name. i.e. meshcentral.mydomain.com. This can be changed in the config.json file. You would need to create an A record for this with a public IP address on your domain.com, and then NAT that to the server on your router. Hope that helps. — Reply to this email directly, view it on GitHub <#6007 (reply in thread)>, or unsubscribe <https://github.com/notifications/unsubscribe-auth/AEGAGUY7ILNAAFWEXCKBOHLY6UXG5AVCNFSM6AAAAABGABUJJWVHI2DSMVQWIX3LMV43SRDJONRXK43TNFXW4Q3PNVWWK3TUHM4TCOJQHE4DA> . You are receiving this because you were mentioned.Message ID: ***@***.***>

0 replies

pvssrikanth · 2024-05-02T10:09:47Z

pvssrikanth
May 2, 2024
Author

Hi Ylianst/MeshCentral I have one requirement in meshcental After connecting agent I want to see all applications software also like Adobe msoffice ssms etc. As of now meshcental dashboard is showing only operating system antivirus and few It will be great if all softwares installed are displayed which acts like asset inventory Please suggest and advise Thanks Srikanth On Mon, 22 Apr, 2024, 22:01 Srikanth Pokkuluri, ***@***.***> wrote:

…

Awesome, thanks for the info! I will do these configuration changes and update Thanks for your support On Mon, 22 Apr, 2024, 21:25 mtran-88, ***@***.***> wrote: > In order for you to access the devices on meshcentral located in the LAN, > you would need to have the server be in Hybrid Mode which means it can be > on LAN and WAN. The server has to have a Fixed DNS name. i.e. > meshcentral.mydomain.com. This can be changed in the config.json file. > You would need to create an A record for this with a public IP address on > your domain.com, and then NAT that to the server on your router. Hope > that helps. > > — > Reply to this email directly, view it on GitHub > <#6007 (reply in thread)>, > or unsubscribe > <https://github.com/notifications/unsubscribe-auth/AEGAGUY7ILNAAFWEXCKBOHLY6UXG5AVCNFSM6AAAAABGABUJJWVHI2DSMVQWIX3LMV43SRDJONRXK43TNFXW4Q3PNVWWK3TUHM4TCOJQHE4DA> > . > You are receiving this because you were mentioned.Message ID: > ***@***.***> >

0 replies

pvssrikanth · 2024-05-17T10:19:41Z

pvssrikanth
May 17, 2024
Author

Hi Ylianst/MeshCentral *Sir* I kept public ip dns mapping and tried to generate ssl certificate using letsencrypt in docker-compose file but getting errors meshcentral | MeshCentral HTTP redirection server running on port 80. meshcentral | Error: abc.com does not match name in TLS certificate: my.domain.com, localhost meshcentral | Generating certificates, may take a few minutes... meshcentral | Generating HTTPS certificate... meshcentral | Generating Intel AMT MPS certificate... meshcentral | MeshCentral v1.1.22, LAN mode, Production mode. meshcentral | Code signed MeshCmd64.exe. meshcentral | Code signed MeshCmdARM64.exe. meshcentral | Code signed MeshCmd.exe. meshcentral | Code signed MeshService64.exe. meshcentral | Code signed MeshServiceARM64.exe. meshcentral | Code signed MeshService.exe. meshcentral | Failed to load web certificate at: "https://abc.com", host: "abc.com" meshcentral | MeshCentral HTTPS server running on port 443, alias port 443. Kindly advice how to make this up using ssl encrption https://abc.com thanks srikanth On Mon, Apr 22, 2024 at 10:01 PM Srikanth Pokkuluri ***@***.***> wrote:

…

Awesome, thanks for the info! I will do these configuration changes and update Thanks for your support On Mon, 22 Apr, 2024, 21:25 mtran-88, ***@***.***> wrote: > In order for you to access the devices on meshcentral located in the LAN, > you would need to have the server be in Hybrid Mode which means it can be > on LAN and WAN. The server has to have a Fixed DNS name. i.e. > meshcentral.mydomain.com. This can be changed in the config.json file. > You would need to create an A record for this with a public IP address on > your domain.com, and then NAT that to the server on your router. Hope > that helps. > > — > Reply to this email directly, view it on GitHub > <#6007 (reply in thread)>, > or unsubscribe > <https://github.com/notifications/unsubscribe-auth/AEGAGUY7ILNAAFWEXCKBOHLY6UXG5AVCNFSM6AAAAABGABUJJWVHI2DSMVQWIX3LMV43SRDJONRXK43TNFXW4Q3PNVWWK3TUHM4TCOJQHE4DA> > . > You are receiving this because you were mentioned.Message ID: > ***@***.***> >

1 reply

si458 May 17, 2024
Collaborator

you need to share your config.json for us to help you

pvssrikanth · 2024-05-22T06:08:21Z

pvssrikanth
May 22, 2024
Author

Hi Ylianst/MeshCentral , Thanks for your prompt reply Delay from my side in sharing the config.json. Please find attached config.json. I want guidance on following please 1. How to enable ssl letsencrypt ssl certificate for domain https://itops.mediamint.com, DNS configuration is already made for domain itops.mediamint.com 2. From outside when i am accessing itops.mediamint.com its throwing error reconnect,,, But same is working in LAN environment on domain my.domain.com Thanks for your excellent support on this excellent meshcentral tool ( Awesome tool ) How many systems in Dashboard we can connect and see any inputs on limit or only we have to keep BIG TV Screen to see many Looking forward for your reply. Srikanth

…

On Fri, May 17, 2024 at 3:54 PM Simon Smith ***@***.***> wrote: you need to share your config.json for us to help you — Reply to this email directly, view it on GitHub <#6007 (reply in thread)>, or unsubscribe <https://github.com/notifications/unsubscribe-auth/AEGAGU5MUIWH3XIPOJXDS2TZCXLERAVCNFSM6AAAAABGABUJJWVHI2DSMVQWIX3LMV43SRDJONRXK43TNFXW4Q3PNVWWK3TUHM4TINRYHEZDS> . You are receiving this because you were mentioned.Message ID: ***@***.***>

0 replies

pvssrikanth · 2024-05-22T06:10:17Z

pvssrikanth
May 22, 2024
Author

Sorry attached the config.json I am running meshcentral on docker if this also has to be changed attached docker compose file as well. Thanks On Wed, May 22, 2024 at 11:38 AM Srikanth Pokkuluri ***@***.***> wrote:

…

Hi Ylianst/MeshCentral , Thanks for your prompt reply Delay from my side in sharing the config.json. Please find attached config.json. I want guidance on following please 1. How to enable ssl letsencrypt ssl certificate for domain https://itops.mediamint.com, DNS configuration is already made for domain itops.mediamint.com 2. From outside when i am accessing itops.mediamint.com its throwing error reconnect,,, But same is working in LAN environment on domain my.domain.com Thanks for your excellent support on this excellent meshcentral tool ( Awesome tool ) How many systems in Dashboard we can connect and see any inputs on limit or only we have to keep BIG TV Screen to see many Looking forward for your reply. Srikanth On Fri, May 17, 2024 at 3:54 PM Simon Smith ***@***.***> wrote: > you need to share your config.json for us to help you > > — > Reply to this email directly, view it on GitHub > <#6007 (reply in thread)>, > or unsubscribe > <https://github.com/notifications/unsubscribe-auth/AEGAGU5MUIWH3XIPOJXDS2TZCXLERAVCNFSM6AAAAABGABUJJWVHI2DSMVQWIX3LMV43SRDJONRXK43TNFXW4Q3PNVWWK3TUHM4TINRYHEZDS> > . > You are receiving this because you were mentioned.Message ID: > ***@***.***> >

0 replies

pvssrikanth · 2024-05-22T06:57:47Z

pvssrikanth
May 22, 2024
Author

Hi Sir, I am getting following error while logging in from outside WAN. Do we have to create NEW Group meshagent for public access and install [image: image.png] On Wed, May 22, 2024 at 11:39 AM Srikanth Pokkuluri ***@***.***> wrote:

…

Sorry attached the config.json I am running meshcentral on docker if this also has to be changed attached docker compose file as well. Thanks On Wed, May 22, 2024 at 11:38 AM Srikanth Pokkuluri ***@***.***> wrote: > Hi Ylianst/MeshCentral , > Thanks for your prompt reply > Delay from my side in sharing the config.json. > > Please find attached config.json. > > I want guidance on following please > 1. How to enable ssl letsencrypt ssl certificate for domain > https://itops.mediamint.com, DNS configuration is already made for > domain itops.mediamint.com > 2. From outside when i am accessing itops.mediamint.com its throwing > error reconnect,,, But same is working in LAN environment on domain > my.domain.com > > Thanks for your excellent support on this excellent meshcentral tool ( > Awesome tool ) > > How many systems in Dashboard we can connect and see any inputs on limit > or only we have to keep BIG TV Screen to see many > > Looking forward for your reply. > Srikanth > > On Fri, May 17, 2024 at 3:54 PM Simon Smith ***@***.***> > wrote: > >> you need to share your config.json for us to help you >> >> — >> Reply to this email directly, view it on GitHub >> <#6007 (reply in thread)>, >> or unsubscribe >> <https://github.com/notifications/unsubscribe-auth/AEGAGU5MUIWH3XIPOJXDS2TZCXLERAVCNFSM6AAAAABGABUJJWVHI2DSMVQWIX3LMV43SRDJONRXK43TNFXW4Q3PNVWWK3TUHM4TINRYHEZDS> >> . >> You are receiving this because you were mentioned.Message ID: >> ***@***.***> >> >

0 replies

mtran-88 · 2024-05-22T14:29:38Z

mtran-88
May 22, 2024

Hi, where is the config.json information? Just as a note, do NOT set the 'production' to 'True' until you test your domain with Let's encrypt and everything passes. You will get locked out if too many tries. Not sure what to do if that happens except contact Let's encrypt support.
This is what I got when I've tried your domain. You would need to fix that before setting the server to production. Hope that helps.

https://letsdebug.net/itops.mediamint.com/1971933

0 replies

pvssrikanth · 2024-05-22T15:02:36Z

pvssrikanth
May 22, 2024
Author

Hi Sir, Thanks for your prompt response. Attached config.json and docker-compose.yaml Please guide how I should fix this config.json configuration changes Thanks

…

On Wed, May 22, 2024 at 7:59 PM mtran-88 ***@***.***> wrote: Hi, where is the config.json information? Just as a note, do NOT set the 'production' to 'True' until you test your domain with Let's encrypt and everything passes. You will get locked out if too many tries. Not sure what to do if that happens except contact Let's encrypt support. This is what I got when I've tried your domain. You would need to fix that before setting the server to production. Hope that helps. https://letsdebug.net/itops.mediamint.com/1971933 image.png (view on web) <https://github.com/Ylianst/MeshCentral/assets/166559124/f5e474b2-8e91-4441-ae91-b5a98fc0e844> — Reply to this email directly, view it on GitHub <#6007 (comment)>, or unsubscribe <https://github.com/notifications/unsubscribe-auth/AEGAGUYCUJD2SXI4WHBDIQLZDSTWNAVCNFSM6AAAAABGABUJJWVHI2DSMVQWIX3LMV43SRDJONRXK43TNFXW4Q3PNVWWK3TUHM4TKMRSHEYTI> . You are receiving this because you were mentioned.Message ID: ***@***.***>

1 reply

si458 May 22, 2024
Collaborator

github isnt getting the attachments, please upload them using the web ui instead

pvssrikanth · 2024-06-26T13:20:02Z

pvssrikanth
Jun 26, 2024
Author

Hi Simon, Kindly help on this last issue. We are able to remote access MAC Laptop. However when we want to remote control ( open application for remote management). It is NOT allowing. Kindly help on this last issue for fix so that MESH central is a great TOOL and we will spread this sweet tool to all industry. Thanks & Regards

…

On Wed, May 22, 2024 at 10:37 PM Simon Smith ***@***.***> wrote: github isnt getting the attachments, please upload them using the web ui instead — Reply to this email directly, view it on GitHub <#6007 (reply in thread)>, or unsubscribe <https://github.com/notifications/unsubscribe-auth/AEGAGU5RJ6STHP4HDYAXN6LZDTGEVAVCNFSM6AAAAABGABUJJWVHI2DSMVQWIX3LMV43SRDJONRXK43TNFXW4Q3PNVWWK3TUHM4TKMRUHA4DI> . You are receiving this because you were mentioned.Message ID: ***@***.***>

1 reply

si458 Jun 26, 2024
Collaborator

https://ylianst.github.io/MeshCentral/meshcentral/faq/#mac-clients

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Unable to see agent on meshcentral server #6007

pvssrikanth Apr 10, 2024

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