Tintin Reporter - Cigars of the Pharaoh (2125090)

[comprofix]

Compatibility Report

• Name of the game with compatibility issues: Tintin Reporter - Cigars of the Pharaoh
• Steam AppID of the game: 2125090

System Information

• GPU: NVIDIA GeForce RTX 3070
• Video driver version: NVIDIA 565.77
• Kernel version: 6.12.7-arch1-1
• Link to full system information report as Gist: https://gist.github.com/comprofix/45021f0918da02d58eb8224eeaafae91
• Proton version: Proton Experimental

I confirm:

• [ X ] that I haven't found an existing compatibility report for this game.
• [ X ] that I have checked whether there are updates for my system available.

Symptoms

Video's not playing but audio is. Looks like a codec error.

0:00:04.816431068 12892 0x7aac2c1ad4a0 ERROR   protonmediaconverter videoconv.c:356:video_conv_state_create: Failed to create read fozdb from /home/mmckinnon/.local/share/Steam/steamapps/shadercache/2125090/transcoded_video.foz, ret -4.
0:00:04.816460918 12892 0x7aac2c1ad4a0 ERROR   protonmediaconverter videoconv.c:493:video_conv_change_state: Failed to create video conv state, ret -4.
32828.225:0140:0364:warn:threadname:NtSetInformationThread Thread renamed to L"wine_threadpool_worker"
winegstreamer error: decodebin6: Your GStreamer installation is missing a plug-in.
winegstreamer error: decodebin6: ../src-gst_base/gst/playback/gstdecodebin2.c(4704): gst_decode_bin_expose (): /GstBin:bin6/GstDecodeBin:decodebin6:
no suitable plugins found:
Couldn't set avdec_h264-3 to PAUSEDCouldn't set avdec_valve_h264-3 to PAUSED

Full Log - https://gist.github.com/comprofix/a63fc06e2d29b0cf5ad59045b92d98d4

Reproduction

I have tried other Proton version and issue still occurs.

[comprofix]

Did some more digging and it looks to be a similar issue mentioned here for a different game.

#8076

[comprofix]

Confirmed it is related to other issue. The other issue mentioned that GE-Proton9.13 works.

I installed GE-Proton9.13 and videos play.

I also installed the latest GE-Proton9.22 but the video failed to play.

[alasky17]

@comprofix It looks like you need h264 unlocked to play the videos on non-GE proton. You can unlock it by running this in a terminal: steam steam://unlockh264/

It sounds like there still might be a Proton-GE regression, which I'm sure they would be happy if you reported to them, assuming that unlocking h264 does not fix everything.