From 3beae1d15c18bd65dac30ba646fc7a89c444fd75 Mon Sep 17 00:00:00 2001 From: Ollie Grooby Date: Tue, 9 Apr 2024 11:31:50 +0100 Subject: [PATCH] Added PC - DF checks --- Writerside/hi.tree | 1 + .../topics/PC-Startups-and-DeepFreeze.md | 25 +++++++++++++++++++ 2 files changed, 26 insertions(+) create mode 100644 Writerside/topics/PC-Startups-and-DeepFreeze.md diff --git a/Writerside/hi.tree b/Writerside/hi.tree index 44ee288..368cdba 100644 --- a/Writerside/hi.tree +++ b/Writerside/hi.tree @@ -7,6 +7,7 @@ + \ No newline at end of file diff --git a/Writerside/topics/PC-Startups-and-DeepFreeze.md b/Writerside/topics/PC-Startups-and-DeepFreeze.md new file mode 100644 index 0000000..dacd384 --- /dev/null +++ b/Writerside/topics/PC-Startups-and-DeepFreeze.md @@ -0,0 +1,25 @@ +# PC Startups and DeepFreeze + +## Overview +Ok, this really is kinda our Bread-and-Butter, and we need to make sure they're all working correctly. No PCs, no teaching, sad students, crap NSS. + +## Aims +To ensure all PCs are starting up and working correctly, and that DeepFreeze is correctly communicating with them. + +## Gotchas! +* **WoL (as of the time of writing) doesn't work correctly in INB2102/2B - you'll have to run around manually** + +## Procedure +* Log in to DeepFreeze and navigate to the "Computers" tab +* We will be using the built in Wake-on-LAN feature to turn on and test communication with all PCs + * Due to the nature of WoL, we have to stagger the startup of all PCs - we do this manually + * Using the search bar under "Computer Name" search 1 row of desks at a time, like 1A-A + * Select all PCs under that search term and click "Wakeup" from the actions row + * **Repeat for all rows in all labs! It doesn't take long, promise!** +* Once that has been done for all PCs, visit each lab and check everything is on + * Is a PC off? It could be a case of the WoL packet didn't reach the PC - try turning on manually and checking network connections. Sometimes it just doesn't work for some reason + * If a PC fails to turn on or boot at all, quickly investigate as to why, and prepare it for a repair if needed + * Because lab sessions are _sometimes_ underbooked, have absences or have people using BYOD, a PC being out of action for a day is not a huge issue. However, to maintain appearances we do need to ensure we get a fix sorted ASAP +* Nothing turned on at all? + * Is the power actually working? If no PC turns on it could be an issue with some of our circuits - a diagnostic will be outlined in an upcoming docs page + * If PCs do turn on manually, it could be an issue with DeepFreeze, or, Networks \ No newline at end of file