my-sap-successfactors-extensibility-service-instance-failed-to-create-and-it-didn-t-say-w-812de03.md

My SAP SuccessFactors Extensibility Service Instance Failed to Create and It Didn't Say Why

My SAP SAP SuccessFactors extensibility service instance failed to create and it didn't say why.

Issue/Symptom

You are trying to create an SAP SuccessFactors Extensibility service instance but the creation fails without an error message.

Solution

This is what you can do:

• You can use the Cloud Foundry command line interface to get the error message by executing the command:

cf service <service_instance_name>

Check for any error messages there. See Managing Service Instances.

• Can you reach the SAP SuccessFactors company? Check that the tenant is not in maintenance or being updated.
• Check that there is not an already existing destination with the same name as the SAP SuccessFactors Extensibility service instance you are creating. When creating this service instance, a destination with the same name will be automatically created. See Create an SAP SuccessFactors Extensibility Service Instance in the Cloud Foundry Environment.