- Adds a 'undecided' property on the ticket handler. [href]
- Requires Python 3.6. [href]
- Adds a muted state to the ticket. [href]
- Switches to onegov.search's automatic language detection. [href]
- Uses latest onegov.user. [msom]
- Gives Ticket classes the ability to define their own searchable extra text. [href]
- Changes Elasticsearch 2.x mappings from string to text/keyword. [href]
- Adds a generic payment property to ticket handlers. [href]
- Adds the ability to filter the tickets by owner. [href]
- Removes reaction time from process time (should not be included). [href]
- Keeps track of the reaction & process time of tickets. [href]
- Adds the ability to filter by and list the available groups. [href]
- Uses the latest onegov.core release to get rid of some code.
- Adds subtitles to tickets and handlers. [href]
- State change functions are now idempotent. [href]
- Adds a proper exception for invalid state changes. [href]
- Removes Python 2.x support. [href]
- FRM-* suggestions now work with and without dash. [href]
- Load created date undeferred by default. [href]
- Adds onegov.search integration. [href]
- Adds the ability to get tickets of any state from the collection. [href]
- Fixes pagination not working. [href]
- Adds the ability to influence the query used to get the tickets of a collection. This can be used to influnce the tickets view for specific handlers with custom parameters. [href]
- Adds the ability to filter the tickets collection by handler. [href]
- Adds the ability to delete the data behind a handler, creating a snapshot before that happens. [href]
- The always run upgrade won't show up in the onegov.core upgrade output anymore. Eventually we will remove this upgrade task. [href]
- Reopening a ticket changes its state to pending. [href]
- Adds a ticket counting function. [href]
- Adds an email property to the handler. [href]
- Adds reopen ticket function. [msom]
- Adds a handler_id to easily query for a handler record. [href]
- Adds accept/close ticket functions. [href]
- Adds a ticket collection that supports pagination and filter. [href]
- Initial Release