- Click to create a claim category. -
-- Create claim categories to better manage and classify your - claims. Some examples of claims can be: preventive action, - corrective action. -
-- Click to setup a new stage in the processing of the claims. -
-- You can create claim stages to categorize the status of every - claim entered in the system. The stages define all the steps - required for the resolution of a claim. -
-- Record and track your customers' claims. - Claims may be linked to a sales order or a lot. - You can send emails with attachments and keep the full history for a claim (emails sent, intervention type and so on). - Claims may automatically be linked to an email address using the mail gateway module. -
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