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Example Configuration - session time out at 10 mins, count down timer to display set at 60 seconds.
Problem Scenario -
User is on a mobile device such as ipad and then leaves for some time say by locking the screen or the screen times out. Once the user comes back, if the session has already timed out and when ideally the user should have been taken to the logout screen, the modal window still shows up with the count down timer message and keeps showing it for about 5-10 seconds before taking the user to the logout screen. This gives false impression to the user that he can extend the session and also is not an ideal UX.
The text was updated successfully, but these errors were encountered:
Not sure if by suspended you meant if the browser was minimized or in the background but in my case, the browser was in the foreground, although I would like to know also how it would behave if it was in the back ground.
Because mobile devices use a battery, apps may be suspended when not in use to save battery power. Not sure how to continue to have an idletimer check for idleness or redirect to a log out page when the browser is suspended.
Apparently there are methods to determine if a mobile browser has returned from or is about to go into a suspended state. Which method to use depends on the iOS of the device, I think?
Example Configuration - session time out at 10 mins, count down timer to display set at 60 seconds.
Problem Scenario -
User is on a mobile device such as ipad and then leaves for some time say by locking the screen or the screen times out. Once the user comes back, if the session has already timed out and when ideally the user should have been taken to the logout screen, the modal window still shows up with the count down timer message and keeps showing it for about 5-10 seconds before taking the user to the logout screen.
This gives false impression to the user that he can extend the session and also is not an ideal UX.
The text was updated successfully, but these errors were encountered: