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NCN_Network_Troubleshooting.md

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NCN Network Troubleshooting

Interfaces within the network stack can be reloaded or reset to fix wedged interfaces. The NCNs have network device names set during first boot. The names vary based on the available hardware. For more information, see NCN Networking. Any process covered on this page will be covered by the installer.

The use cases for resetting services:

  • Interfaces not showing up
  • IP Addresses not applying
  • Member/children interfaces not being included

Topics

Restart Network Services and Interfaces

There are a few daemons that make up the SUSE network stack. The following are sorted by safest to touch relative to keeping an SSH connection up.

  1. wickedd.service: The daemons handling each interface. Resetting this clears stale configuration. This command restarts the wickedd service without reconfiguring the network interfaces.

    systemctl restart wickedd

  2. wicked.service: The overarching service for spawning daemons and manipulating interface configuration. Resetting this reloads daemons and configuration. This command restarts the wicked service which will respawns daemons and reconfigure the network.

    systemctl restart wicked

  3. network.service: Responsible for network configuration per interface; This does not reload wicked. This command restarts the network interface configuration, but leaves wicked daemons alone.

    NOTE Commonly the problem exists within wicked. This is a last resort in the event the configuration is so bad wicked cannot handle it.

    # Restart the network interface configuration, but leaves wicked daemons alone.
systemctl restart network

Command Reference

  • (ncn# or pit#) Check interface status (up/down/broken):

    wicked ifstatus

  • (ncn# or pit#) Show routing and status for all devices:

    wicked ifstatus --verbose all

    This will output similar information to the below example:

    lo              up
      link:     #1, state up
      type:     loopback
      control:  persistent
      config:   compat:suse:/etc/sysconfig/network/ifcfg-lo,
                uuid: 6ad37e59-72d7-5988-9675-93b8df96d9f6
      leases:   ipv4 static granted
      leases:   ipv6 static granted
      addr:     ipv4 127.0.0.1/8 scope host label lo [static]
      addr:     ipv6 ::1/128 scope host [static]
      route:    ipv6 ::1/128 type unicast table main scope universe protocol kernel priority 256

em1             device-unconfigured
      link:     #2, state down, mtu 1500
      type:     ethernet, hwaddr a4:bf:01:48:1f:dc
      config:   none

em2             device-unconfigured
      link:     #3, state down, mtu 1500
      type:     ethernet, hwaddr a4:bf:01:48:1f:dd
      config:   none

mgmt0           enslaved
      link:     #4, state up, mtu 9000, master bond0
      type:     ethernet, hwaddr b8:59:9f:f9:1c:8e
      control:  none
      config:   compat:suse:/etc/sysconfig/network/ifcfg-mgmt0,
                uuid: 7175c041-ee2b-5ce2-a4d7-67fa6cb94a17

mgmt1           device-unconfigured
      link:     #5, state up, mtu 9000, master bond0
      type:     ethernet, hwaddr b8:59:9f:f9:1c:8e
      config:   none

bond0           device-unconfigured
      link:     #6, state up, mtu 9000
      type:     bond, mode ieee802-3ad, hwaddr b8:59:9f:f9:1c:8e
      config:   none
      addr:     ipv6 fe80::ba59:9fff:fef9:1c8e/64 scope link
      route:    ipv6 fe80::/64 type unicast table main scope universe protocol kernel priority 256

bond0.nmn0      device-unconfigured
      link:     #7, state up, mtu 9000
      type:     vlan bond0[2], hwaddr b8:59:9f:f9:1c:8e
      config:   none
      addr:     ipv4 10.252.2.2/17 brd 10.252.2.2 scope universe label bond0.nmn0
      addr:     ipv6 fe80::ba59:9fff:fef9:1c8e/64 scope link
      route:    ipv4 0.0.0.0/0 via 10.252.1.1 dev bond0.nmn0 type unicast table main scope universe protocol boot
      route:    ipv4 10.252.0.0/17 type unicast table main scope link protocol kernel pref-src 10.252.2.2
      route:    ipv6 fe80::/64 type unicast table main scope universe protocol kernel priority 256

bond0.hmn0      device-unconfigured
      link:     #8, state up, mtu 9000
      type:     vlan bond0[4], hwaddr b8:59:9f:f9:1c:8e
      config:   none
      addr:     ipv4 10.254.2.2/17 brd 10.254.2.2 scope universe label bond0.hmn0
      addr:     ipv6 fe80::ba59:9fff:fef9:1c8e/64 scope link
      route:    ipv4 10.254.0.0/17 type unicast table main scope link protocol kernel pref-src 10.254.2.2
      route:    ipv6 fe80::/64 type unicast table main scope universe protocol kernel priority 256

bond0.can0      device-unconfigured
      link:     #9, state up, mtu 9000
      type:     vlan bond0[7], hwaddr b8:59:9f:f9:1c:8e
      config:   none
      addr:     ipv4 10.102.9.12/24 brd 10.102.9.12 scope universe label bond0.can0
      addr:     ipv6 fe80::ba59:9fff:fef9:1c8e/64 scope link
      route:    ipv4 10.102.9.0/24 type unicast table main scope link protocol kernel pref-src 10.102.9.12
      route:    ipv6 fe80::/64 type unicast table main scope universe protocol kernel priority 256

  • (ncn# or pit#) Print real devices (ignore no-device):

    wicked show --verbose all

  • (ncn# or pit#) Show the currently enabled network service (Wicked or Network Manager):

    systemctl show -p Id network.service

    This will output the current network service:

    Id=wicked.service